Open leopaulo88 opened 5 years ago
If you do ping for the hostname on the BigBlueButton server, does it resolve to the correct IP address?
if I ping the server address BBB get the elasticIP ip of EC2
Elastic IP addresses are public addresses, that can be connected to a server. They keep the same if the server is stopped and started again, but they have to be configured on your server. The User Guide for Linux Instances has more detailed information about that.
The current version of bbb-install.sh should be able to handle regular public IPs (well, at least as long as the server runs, which is ok if you just want to do some tests) and Elastic IPs.
So, please check following:
ip -f inet address show
Can you see your elasticIP in that list?If you are able to connect to your server with the elasticIP, but the address doesn't show up in the output of the ip command, then you are behind a router which does NAT for you. We would like to know in such a case your elasticIP and the output of following commands:
head -c 3 /sys/devices/virtual/dmi/id/product_uuid
wget -qO- http://169.254.169.254/latest/meta-data/public-ipv4
Please obfusciate the IP addresses a little bit from the right end to keep your privacy intact. The output of the first command should be something like "EC2".
I'm getting the error... bbb-install: DNS lookup for m resolved to 1**** but did not match local 1.**..***.