recording do not save and publish... :(

[farsad2020]

Hi Unfortunately from 2 Oct all recording with out any errors capture but donot publish when check them there is nothing and no process from them just in /bigbluebutton/recording/raw create directory and there is no file or data in it

Internal MeetingID                                      Time                        APVD APVDE     RAS             Slides                        Processed            Published           External MeetingID
------------------------------------------------------  ---------------------------- ---- ----- --- ------ -------------------- ------------------  -------------------
77d9722f0ea0e46dfbd932ee4720d8f8d187f781-1633767933464  Sat 09 Oct 2021 08:25:33 AM UTC  X                  1
d5fecc48b8b2952586b0248f1a330e24349c660a-1633363146121  Mon 04 Oct 2021 03:59:06 PM UTC  X                  0
d5fecc48b8b2952586b0248f1a330e24349c660a-1633362727196  Mon 04 Oct 2021 03:52:07 PM UTC  X                  0
cedfa2a8af5dfbb29eafd0a0994257b403b74ac5-1633344476909  Mon 04 Oct 2021 10:47:56 AM UTC  X                 15
cedfa2a8af5dfbb29eafd0a0994257b403b74ac5-1633344069638  Mon 04 Oct 2021 10:41:09 AM UTC  X                 15
244dbb64501c02ad7767d3a4c417f7f615e47c37-1633343867656  Mon 04 Oct 2021 10:37:47 AM UTC  X                  1
cedfa2a8af5dfbb29eafd0a0994257b403b74ac5-1633341936377  Mon 04 Oct 2021 10:05:36 AM UTC  X                 15
4213bdd8acb395d17386ee3ed458e62b25e59402-1633341437408  Mon 04 Oct 2021 09:57:17 AM UTC  X                  1
3988030ab208820711f5cd7064819d756793e572-1633341292447  Mon 04 Oct 2021 09:54:52 AM UTC  X                  1
244dbb64501c02ad7767d3a4c417f7f615e47c37-1633339886299  Mon 04 Oct 2021 09:31:26 AM UTC  X                  1
244dbb64501c02ad7767d3a4c417f7f615e47c37-1633338674826  Mon 04 Oct 2021 09:11:14 AM UTC  X                  1
cedfa2a8af5dfbb29eafd0a0994257b403b74ac5-1633338199994  Mon 04 Oct 2021 09:03:19 AM UTC  X                 15
2c356fd6371f0ec47fc2a0da95113bfae1291fcb-1633338189689  Mon 04 Oct 2021 09:03:09 AM UTC  X                 15
244dbb64501c02ad7767d3a4c417f7f615e47c37-1633278789224  Sun 03 Oct 2021 04:33:09 PM UTC  X                  1
4213bdd8acb395d17386ee3ed458e62b25e59402-1633261188077  Sun 03 Oct 2021 11:39:48 AM UTC  X                  1
d5fecc48b8b2952586b0248f1a330e24349c660a-1633256789107  Sun 03 Oct 2021 10:26:29 AM UTC  X                 61
d5fecc48b8b2952586b0248f1a330e24349c660a-1633254706464  Sun 03 Oct 2021 09:51:46 AM UTC  X                 61
3988030ab208820711f5cd7064819d756793e572-1633250265282  Sun 03 Oct 2021 08:37:45 AM UTC  X                  1
d5fecc48b8b2952586b0248f1a330e24349c660a-1633240569844  Sun 03 Oct 2021 05:56:09 AM UTC  X                  0
4213bdd8acb395d17386ee3ed458e62b25e59402-1633237089234  Sun 03 Oct 2021 04:58:09 AM UTC  X                  1

[farsad2020]

Hi I sync all bigbluebutton directory to free server with bigbluebutton that is as service on os and rebuild theme now 2 of theme came back and published :D realy nice...

[alangecker]

can confirm the issue. docker-compose logs -f recordings yielded following:

my mistake, I simply didn't press the "record" button 😅

[farsad2020]

logs are like that and repeated

recordings_1 | [06:36:30 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:36:35 2021-10-02] 31: Checking rap:archive recordings_1 | [06:36:35 2021-10-02] 31: Checking rap:publish recordings_1 | [06:36:35 2021-10-02] 31: Checking rap:process recordings_1 | [06:36:35 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:36:35 2021-10-02] 31: Checking rap:captions recordings_1 | [06:36:35 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:36:35 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:36:40 2021-10-02] 31: Checking rap:archive recordings_1 | [06:36:40 2021-10-02] 31: Checking rap:publish recordings_1 | [06:36:40 2021-10-02] 31: Checking rap:process recordings_1 | [06:36:40 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:36:40 2021-10-02] 31: Checking rap:captions recordings_1 | [06:36:40 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:36:40 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:36:45 2021-10-02] 31: Checking rap:archive recordings_1 | [06:36:45 2021-10-02] 31: Checking rap:publish recordings_1 | [06:36:45 2021-10-02] 31: Checking rap:process recordings_1 | [06:36:45 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:36:45 2021-10-02] 31: Checking rap:captions recordings_1 | [06:36:45 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:36:45 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:36:50 2021-10-02] 31: Checking rap:archive recordings_1 | [06:36:50 2021-10-02] 31: Checking rap:publish recordings_1 | [06:36:50 2021-10-02] 31: Checking rap:process recordings_1 | [06:36:50 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:36:50 2021-10-02] 31: Checking rap:captions recordings_1 | [06:36:50 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:36:50 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:36:55 2021-10-02] 31: Checking rap:archive recordings_1 | [06:36:55 2021-10-02] 31: Checking rap:publish recordings_1 | [06:36:55 2021-10-02] 31: Checking rap:process recordings_1 | [06:36:55 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:36:55 2021-10-02] 31: Checking rap:captions recordings_1 | [06:36:55 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:36:55 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:37:00 2021-10-02] 31: Checking rap:archive recordings_1 | [06:37:00 2021-10-02] 31: Checking rap:publish recordings_1 | [06:37:00 2021-10-02] 31: Checking rap:process recordings_1 | [06:37:00 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:37:00 2021-10-02] 31: Checking rap:captions recordings_1 | [06:37:00 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:37:00 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:37:05 2021-10-02] 31: Checking rap:archive recordings_1 | [06:37:05 2021-10-02] 31: Checking rap:publish recordings_1 | [06:37:05 2021-10-02] 31: Checking rap:process recordings_1 | [06:37:05 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:37:05 2021-10-02] 31: Checking rap:captions recordings_1 | [06:37:05 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:37:05 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:37:10 2021-10-02] 31: Checking rap:archive recordings_1 | [06:37:10 2021-10-02] 31: Checking rap:publish recordings_1 | [06:37:10 2021-10-02] 31: Checking rap:process recordings_1 | [06:37:10 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:37:10 2021-10-02] 31: Checking rap:captions recordings_1 | [06:37:10 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:37:10 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:37:15 2021-10-02] 31: Checking rap:archive recordings_1 | [06:37:15 2021-10-02] 31: Checking rap:publish recordings_1 | [06:37:15 2021-10-02] 31: Checking rap:process recordings_1 | [06:37:15 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:37:15 2021-10-02] 31: Checking rap:captions recordings_1 | [06:37:15 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:37:15 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:37:20 2021-10-02] 31: Checking rap:archive recordings_1 | [06:37:20 2021-10-02] 31: Checking rap:publish recordings_1 | [06:37:20 2021-10-02] 31: Checking rap:process recordings_1 | [06:37:20 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:37:20 2021-10-02] 31: Checking rap:captions recordings_1 | [06:37:20 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:37:20 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:37:25 2021-10-02] 31: Checking rap:archive recordings_1 | [06:37:25 2021-10-02] 31: Checking rap:publish recordings_1 | [06:37:25 2021-10-02] 31: Checking rap:process recordings_1 | [06:37:25 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:37:25 2021-10-02] 31: Checking rap:captions recordings_1 | [06:37:25 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:37:25 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:37:30 2021-10-02] 31: Checking rap:archive recordings_1 | [06:37:30 2021-10-02] 31: Checking rap:publish recordings_1 | [06:37:30 2021-10-02] 31: Checking rap:process recordings_1 | [06:37:30 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:37:30 2021-10-02] 31: Checking rap:captions recordings_1 | [06:37:30 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:37:30 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:37:35 2021-10-02] 31: Checking rap:archive recordings_1 | [06:37:35 2021-10-02] 31: Checking rap:publish recordings_1 | [06:37:35 2021-10-02] 31: Checking rap:process recordings_1 | [06:37:35 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:37:35 2021-10-02] 31: Checking rap:captions recordings_1 | [06:37:35 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:37:35 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:37:40 2021-10-02] 31: Checking rap:archive recordings_1 | [06:37:40 2021-10-02] 31: Checking rap:publish recordings_1 | [06:37:40 2021-10-02] 31: Checking rap:process recordings_1 | [06:37:40 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:37:40 2021-10-02] 31: Checking rap:captions recordings_1 | [06:37:40 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:37:40 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:37:45 2021-10-02] 31: Checking rap:archive recordings_1 | [06:37:45 2021-10-02] 31: Checking rap:publish recordings_1 | [06:37:45 2021-10-02] 31: Checking rap:process recordings_1 | [06:37:45 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:37:45 2021-10-02] 31: Checking rap:captions recordings_1 | [06:37:45 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:37:45 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:37:50 2021-10-02] 31: Checking rap:archive recordings_1 | [06:37:50 2021-10-02] 31: Checking rap:publish recordings_1 | [06:37:50 2021-10-02] 31: Checking rap:process recordings_1 | [06:37:50 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:37:50 2021-10-02] 31: Checking rap:captions recordings_1 | [06:37:50 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:37:50 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:37:55 2021-10-02] 31: Checking rap:archive recordings_1 | [06:37:55 2021-10-02] 31: Checking rap:publish recordings_1 | [06:37:55 2021-10-02] 31: Checking rap:process recordings_1 | [06:37:55 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:37:55 2021-10-02] 31: Checking rap:captions recordings_1 | [06:37:55 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:37:55 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:38:00 2021-10-02] 31: Checking rap:archive recordings_1 | [06:38:00 2021-10-02] 31: Checking rap:publish recordings_1 | [06:38:00 2021-10-02] 31: Checking rap:process recordings_1 | [06:38:00 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:38:00 2021-10-02] 31: Checking rap:captions recordings_1 | [06:38:00 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:38:00 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:38:05 2021-10-02] 31: Checking rap:archive recordings_1 | [06:38:05 2021-10-02] 31: Checking rap:publish recordings_1 | [06:38:05 2021-10-02] 31: Checking rap:process recordings_1 | [06:38:05 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:38:05 2021-10-02] 31: Checking rap:captions recordings_1 | [06:38:05 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:38:05 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:38:10 2021-10-02] 31: Checking rap:archive recordings_1 | [06:38:10 2021-10-02] 31: Checking rap:publish recordings_1 | [06:38:10 2021-10-02] 31: Checking rap:process recordings_1 | [06:38:10 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:38:10 2021-10-02] 31: Checking rap:captions recordings_1 | [06:38:10 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:38:10 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:38:15 2021-10-02] 31: Checking rap:archive recordings_1 | [06:38:15 2021-10-02] 31: Checking rap:publish recordings_1 | [06:38:15 2021-10-02] 31: Checking rap:process recordings_1 | [06:38:15 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:38:15 2021-10-02] 31: Checking rap:captions recordings_1 | [06:38:15 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | [06:38:15 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions recordings_1 | [06:38:20 2021-10-02] 31: Checking rap:archive recordings_1 | [06:38:20 2021-10-02] 31: Checking rap:publish recordings_1 | [06:38:20 2021-10-02] 31: Checking rap:process recordings_1 | [06:38:20 2021-10-02] 31: Checking rap:sanity recordings_1 | [06:38:20 2021-10-02] 31: Checking rap:captions recordings_1 | [06:38:20 2021-10-02] 31: Sleeping for 5.0 seconds recordings_1 | ** [06:38:20 2021-10-02] 31: resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions

[farsad2020]

if grep on ERROR

recordings_1 | E, [2021-10-04T10:36:24.744363 #186] ERROR -- : Error connecting to Redis on redis:6379 (Errno::ECONNREFUSED) recordings_1 | E, [2021-10-04T10:36:24.744805 #186] ERROR -- : /usr/local/bundle/gems/redis-4.1.3/lib/redis/client.rb:362:in rescue in establish_connection' recordings_1 | E, [2021-10-04T10:36:24.745074 #186] ERROR -- : /usr/local/bundle/gems/redis-4.1.3/lib/redis/client.rb:343:inestablish_connection' recordings_1 | E, [2021-10-04T10:36:24.745349 #186] ERROR -- : /usr/local/bundle/gems/redis-4.1.3/lib/redis/client.rb:106:in block in connect' recordings_1 | E, [2021-10-04T10:36:24.745854 #186] ERROR -- : /usr/local/bundle/gems/redis-4.1.3/lib/redis/client.rb:306:inwith_reconnect' recordings_1 | E, [2021-10-04T10:36:24.746070 #186] ERROR -- : /usr/local/bundle/gems/redis-4.1.3/lib/redis/client.rb:105:in connect' recordings_1 | E, [2021-10-04T10:36:24.746258 #186] ERROR -- : /usr/local/bundle/gems/redis-4.1.3/lib/redis/client.rb:381:inensure_connected' recordings_1 | E, [2021-10-04T10:36:24.746578 #186] ERROR -- : /usr/local/bundle/gems/redis-4.1.3/lib/redis/client.rb:231:in block in process' recordings_1 | E, [2021-10-04T10:36:24.746850 #186] ERROR -- : /usr/local/bundle/gems/redis-4.1.3/lib/redis/client.rb:319:inlogging' recordings_1 | E, [2021-10-04T10:36:24.747036 #186] ERROR -- : /usr/local/bundle/gems/redis-4.1.3/lib/redis/client.rb:230:in process' recordings_1 | E, [2021-10-04T10:36:24.747596 #186] ERROR -- : /usr/local/bundle/gems/redis-4.1.3/lib/redis/client.rb:125:incall' recordings_1 | E, [2021-10-04T10:36:24.747707 #186] ERROR -- : /usr/local/bundle/gems/redis-4.1.3/lib/redis.rb:2287:in block in publish' recordings_1 | E, [2021-10-04T10:36:24.750716 #186] ERROR -- : /usr/local/bundle/gems/redis-4.1.3/lib/redis.rb:52:inblock in synchronize' recordings_1 | E, [2021-10-04T10:36:24.750860 #186] ERROR -- : /usr/local/lib/ruby/2.5.0/monitor.rb:235:in mon_synchronize' recordings_1 | E, [2021-10-04T10:36:24.750928 #186] ERROR -- : /usr/local/bundle/gems/redis-4.1.3/lib/redis.rb:52:insynchronize' recordings_1 | E, [2021-10-04T10:36:24.750986 #186] ERROR -- : /usr/local/bundle/gems/redis-4.1.3/lib/redis.rb:2286:in publish' recordings_1 | E, [2021-10-04T10:36:24.751041 #186] ERROR -- : /usr/local/bigbluebutton/core/lib/recordandplayback/events_archiver.rb:153:input_message' recordings_1 | E, [2021-10-04T10:36:24.751105 #186] ERROR -- : /usr/local/bigbluebutton/core/lib/recordandplayback/events_archiver.rb:176:in put_archive_ended' recordings_1 | E, [2021-10-04T10:36:24.751164 #186] ERROR -- : /usr/local/bigbluebutton/core/lib/recordandplayback/workers/archive_worker.rb:48:inblock in perform' recordings_1 | E, [2021-10-04T10:36:24.751219 #186] ERROR -- : /usr/local/bigbluebutton/core/lib/recordandplayback/workers/base_worker.rb:53:in perform' recordings_1 | E, [2021-10-04T10:36:24.751274 #186] ERROR -- : /usr/local/bigbluebutton/core/lib/recordandplayback/workers/archive_worker.rb:26:inperform' recordings_1 | E, [2021-10-04T10:36:24.751341 #186] ERROR -- : /usr/local/bigbluebutton/core/lib/recordandplayback/workers/base_worker.rb:44:in perform' recordings_1 | E, [2021-10-04T10:36:24.751409 #186] ERROR -- : /usr/local/bundle/gems/resque-2.0.0/lib/resque/job.rb:168:inperform' recordings_1 | E, [2021-10-04T10:36:24.751508 #186] ERROR -- : /usr/local/bundle/gems/resque-2.0.0/lib/resque/worker.rb:308:in perform' recordings_1 | E, [2021-10-04T10:36:24.751586 #186] ERROR -- : /usr/local/bundle/gems/resque-2.0.0/lib/resque/worker.rb:897:inblock in perform_with_fork' recordings_1 | E, [2021-10-04T10:36:24.751645 #186] ERROR -- : /usr/local/bundle/gems/resque-2.0.0/lib/resque/worker.rb:895:in fork' recordings_1 | E, [2021-10-04T10:36:24.751712 #186] ERROR -- : /usr/local/bundle/gems/resque-2.0.0/lib/resque/worker.rb:895:inperform_with_fork' recordings_1 | E, [2021-10-04T10:36:24.751770 #186] ERROR -- : /usr/local/bundle/gems/resque-2.0.0/lib/resque/worker.rb:264:in work_one_job' recordings_1 | E, [2021-10-04T10:36:24.751826 #186] ERROR -- : /usr/local/bundle/gems/resque-2.0.0/lib/resque/worker.rb:238:inblock in work' recordings_1 | E, [2021-10-04T10:36:24.751881 #186] ERROR -- : /usr/local/bundle/gems/resque-2.0.0/lib/resque/worker.rb:235:in loop' recordings_1 | E, [2021-10-04T10:36:24.751937 #186] ERROR -- : /usr/local/bundle/gems/resque-2.0.0/lib/resque/worker.rb:235:inwork' recordings_1 | E, [2021-10-04T10:36:24.752625 #186] ERROR -- : /usr/local/bundle/gems/resque-2.0.0/lib/resque/tasks.rb:20:in block (2 levels) in <top (required)>' recordings_1 | E, [2021-10-04T10:36:24.753214 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/task.rb:273:inblock in execute' recordings_1 | E, [2021-10-04T10:36:24.753430 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/task.rb:273:in each' recordings_1 | E, [2021-10-04T10:36:24.753928 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/task.rb:273:inexecute' recordings_1 | E, [2021-10-04T10:36:24.754208 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/task.rb:214:in block in invoke_with_call_chain' recordings_1 | E, [2021-10-04T10:36:24.754400 #186] ERROR -- : /usr/local/lib/ruby/2.5.0/monitor.rb:235:inmon_synchronize' recordings_1 | E, [2021-10-04T10:36:24.754725 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/task.rb:194:in invoke_with_call_chain' recordings_1 | E, [2021-10-04T10:36:24.754923 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/task.rb:183:ininvoke' recordings_1 | E, [2021-10-04T10:36:24.755110 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/application.rb:160:in invoke_task' recordings_1 | E, [2021-10-04T10:36:24.755438 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/application.rb:116:inblock (2 levels) in top_level' recordings_1 | E, [2021-10-04T10:36:24.755673 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/application.rb:116:in each' recordings_1 | E, [2021-10-04T10:36:24.755996 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/application.rb:116:inblock in top_level' recordings_1 | E, [2021-10-04T10:36:24.756276 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/application.rb:125:in run_with_threads' recordings_1 | E, [2021-10-04T10:36:24.756603 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/application.rb:110:intop_level' recordings_1 | E, [2021-10-04T10:36:24.756915 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/application.rb:83:in block in run' recordings_1 | E, [2021-10-04T10:36:24.757147 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/application.rb:186:instandard_exception_handling' recordings_1 | E, [2021-10-04T10:36:24.757562 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/lib/rake/application.rb:80:in run' recordings_1 | E, [2021-10-04T10:36:24.757888 #186] ERROR -- : /usr/local/lib/ruby/gems/2.5.0/gems/rake-12.3.3/exe/rake:27:in<top (required)>' recordings_1 | E, [2021-10-04T10:36:24.758121 #186] ERROR -- : /usr/local/bin/rake:23:in load' recordings_1 | E, [2021-10-04T10:36:24.758582 #186] ERROR -- : /usr/local/bin/rake:23:in

' recordings_1 | E, [2021-10-04T10:36:24.759312 #186] ERROR -- : (Job{rap:archive} | BigBlueButton::Resque::ArchiveWorker | [{"meeting_id"=>"4213bdd8acb395d17386ee3ed458e62b25e59402-1633179845315", "break_timestamp"=>nil}]) failed: #<Redis::CannotConnectError: Error connecting to Redis on redis:6379 (Errno::ECONNREFUSED)> recordings_1 | E, [2021-10-04T10:36:24.768810 #186] ERROR -- : Received exception when reporting failure: #<Redis::CannotConnectError: Error connecting to Redis on redis:6379 (Errno::ECONNREFUSED)> recordings_1 | E, [2021-10-04T10:36:24.772210 #186] ERROR -- : Received exception when increasing failed jobs counter (redis issue) : #<Redis::CannotConnectError: Error connecting to Redis on redis:6379 (Errno::ECONNREFUSED)>

but date of them are for 2 days after recorded

[alangecker]

sorry, I did a mistake, recording works fine for me:

$ ./scripts/bbb-record --list  
Internal MeetingID                                               Time                APVD APVDE RAS Slides Processed            Published           External MeetingID
------------------------------------------------------  ---------------------------- ---- ----- --- ------ -------------------- ------------------  -------------------
0323338e6956ef2eeded39b685d0b8d97dd5a490-1633861646993  Sun 10 Oct 2021 10:27:26 AM UTC  X   XXX X  XX     15 presentation         presentation        random-4575569
cb55040b673a6a0c0556c528a59d4f35433a2678-1633859813271  Sun 10 Oct 2021 09:56:53 AM UTC  X   XXX X         15                                          random-5026527
62aa1401da4c46c1a5768587b7b878016d3b5e15-1633859797952  Sun 10 Oct 2021 09:56:37 AM UTC  X                 15 

your logs show Error connecting to Redis on redis:6379. is redis running? you can check that with docker-compose ps

[farsad2020]

yes this container was up and healthy but for make sure docker-compose restart

         Name                            Command                  State                Ports

---

bbb-docker_apps-akka_1 /bin/sh -c dockerize - ... Up bbb-docker_bbb-web_1 /entrypoint.sh Up (healthy) bbb-docker_etherpad_1 /entrypoint.sh Up 9001/tcp bbb-docker_freeswitch_1 /bin/sh -c /entrypoint.sh Up bbb-docker_fsesl-akka_1 /bin/sh -c dockerize - ... Up bbb-docker_greenlight_1 bin/start Up 10.7.7.1:5010->80/tcp bbb-docker_html5-backend-1_1 /entrypoint.sh Up bbb-docker_html5-frontend-1_1 /entrypoint.sh Up bbb-docker_jodconverter_1 /docker-entrypoint.sh --sp ... Up bbb-docker_kurento_1 /entrypoint.sh Up (healthy) bbb-docker_mongodb_1 docker-entrypoint.sh mongo ... Up (healthy) 27017/tcp bbb-docker_nginx_1 /docker-entrypoint.sh ngin ... Up bbb-docker_periodic_1 /entrypoint.sh Up bbb-docker_postgres_1 docker-entrypoint.sh postgres Up (healthy) 5432/tcp bbb-docker_prometheus-exporter_1 python server.py Up 9688/tcp bbb-docker_recordings_1 /bin/sh -c /entrypoint.sh Up bbb-docker_redis_1 docker-entrypoint.sh redis ... Up (healthy) 6379/tcp bbb-docker_webrtc-sfu_1 ./docker-entrypoint.sh npm ... Up 127.0.0.1:3008->3008/tcp

[moacirbmn]

I have the same problem, I still haven't found a definitive solution

Looks like they already found the problem here, but I don't know how to solve it

[alangecker]

would be great if you could retry it with the current develop branch

git checkout develop
./scripts/upgrade

when doing the update, be aware about the breaking changes with greenlight: https://github.com/bigbluebutton/docker/blob/develop/docs/upgrading.md