Uploaded presentation files are not displayed and file presentation does not work

[staybox]

Hello!

I have problem. I deployed BBB in docker.

Uploaded presentation files are not displayed and file presentation does not work.

Error: Cannot read properties of undefined (reading 'width')

[ben-ba]

We solved the issue, do you use internal certificates?

bbb-web requests the presentation from the nginx server. But if you use own certificates, the request will fail. A java app inside the bbb-web container request it. But this java app can't access the default cert base.

So you have to add your cert and publish it to the openjdk; e.g. keytool -import -trustcacerts -keystore /opt/java/openjdk/lib/security/cacerts -storepass changeit -noprompt -alias <my.root.ca> -file /usr/local/share/ca-certificates/<my.root>.crt

[Castelsarrasin]

Hello, I have the same issue, I use my own certificate. The key tool command you show have to be in Dockerfile for bbb-web ? Or in local server? In my case Ubuntu 22. Thank you.

[ben-ba]

inside the bbb-web container. u can run it manually or add it to the entrypoint.

[beamsz]

Hello, i've the same problem. How can i solve it? I need a step by step manual.