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bigbluebutton / greenlight

A really simple end-user interface for your BigBlueButton server.
GNU Lesser General Public License v3.0
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Connecting to echo test, never ends #2218

Closed tbaror closed 3 years ago

tbaror commented 3 years ago

Hello , I am using BBB Version 2.2.28 with following package versions sown below The system running under ec2 instance for 6 month , starting from yesterday we got issues when getting into a meeting room Connecting to echo test never ends Please advice Thanks

ii  bbb-apps                              1:2.2.0-50                                 amd64        BigBlueButton applications for Red5
ii  bbb-apps-akka                         2.2.0-95                                   all          BigBlueButton Apps (Akka)
ii  bbb-apps-screenshare                  1:2.2.0-50                                 amd64        BigBlueButton screenshare module for Red5
ii  bbb-apps-sip                          1:2.2.0-11                                 amd64        BigBlueButton SIP module for Red5
ii  bbb-apps-video                        1:2.2.0-48                                 amd64        BigBlueButton video module for Red5
ii  bbb-apps-video-broadcast              1:2.2.0-8                                  amd64        BigBlueButton video broadcast module for Red5
ii  bbb-client                            1:2.2.0-40                                 amd64        BigBlueButton Flash client
ii  bbb-config                            1:2.2.0-218                                amd64        BigBlueButton configuration utilities
ii  bbb-etherpad                          1:2.2.0-63                                 amd64        The EtherPad Lite components for BigBlueButton
ii  bbb-freeswitch-core                   2:2.2.0-113                                amd64        BigBlueButton build of FreeSWITCH
ii  bbb-freeswitch-sounds                 1:1.6.7-6                                  amd64        FreeSWITCH Sounds
ii  bbb-fsesl-akka                        2.2.0-72                                   all          BigBlueButton FS-ESL (Akka)
ii  bbb-html5                             1:2.2.0-1058                               amd64        The HTML5 components for BigBlueButton
ii  bbb-lti                               1:2.2.0-33                                 amd64        BigBlueButton endpoint for LTI
ii  bbb-mkclean                           1:0.8.7-3                                  amd64        Clean and optimize Matroska and WebM files
ii  bbb-playback-presentation             1:2.2.0-33                                 amd64        BigBluebutton playback of presentation
ii  bbb-record-core                       1:2.2.0-71                                 amd64        BigBlueButton record and playback
ii  bbb-red5                              1:1.0.10-16                                amd64        The Red5 server for BigBlueButton
ii  bbb-transcode-akka                    2.2.0-8                                    all          BigBlueButton Transcoder
ii  bbb-web                               1:2.2.0-142                                amd64        BigBlueButton API
ii  bbb-webrtc-sfu                        1:2.2.0-105                                amd64        BigBlueButton WebRTC SFU
ii  bigbluebutton                         1:2.2.0-5                                  amd64        Open source web conferencing platform (bbb)
ii  ffmpeg                                7:4.2.4-1ubuntu0.1bbb1~16.04.1             amd64        Tools for transcoding, streaming and playing of multimedia files
ii  libavcodec58:amd64                    7:4.2.4-1ubuntu0.1bbb1~16.04.1             amd64        FFmpeg library with de/encoders for audio/video codecs - runtime files
ii  libavdevice58:amd64                   7:4.2.4-1ubuntu0.1bbb1~16.04.1             amd64        FFmpeg library for handling input and output devices - runtime files
ii  libavfilter7:amd64                    7:4.2.4-1ubuntu0.1bbb1~16.04.1             amd64        FFmpeg library containing media filters - runtime files
ii  libavformat58:amd64                   7:4.2.4-1ubuntu0.1bbb1~16.04.1             amd64        FFmpeg library with (de)muxers for multimedia containers - runtime files
ii  libavresample4:amd64                  7:4.2.4-1ubuntu0.1bbb1~16.04.1             amd64        FFmpeg compatibility library for resampling - runtime files
ii  libavutil56:amd64                     7:4.2.4-1ubuntu0.1bbb1~16.04.1             amd64        FFmpeg library with functions for simplifying programming - runtime files
ii  libopusenc0                           0.2.1-1bbb1                                amd64        High-level API for encoding Ogg Opus audio streams
ii  libpostproc55:amd64                   7:4.2.4-1ubuntu0.1bbb1~16.04.1             amd64        FFmpeg library for post processing - runtime files
ii  libswresample3:amd64                  7:4.2.4-1ubuntu0.1bbb1~16.04.1             amd64        FFmpeg library for audio resampling, rematrixing etc. - runtime files
ii  libswscale5:amd64                     7:4.2.4-1ubuntu0.1bbb1~16.04.1             amd64        FFmpeg library for image scaling and various conversions - runtime files
ffdixon commented 3 years ago

Can you do a sudo bbb-conf --setip <hostname> and let us know if that gets the audio test going again. https://docs.bigbluebutton.org/2.2/install.html#upgrading-from-bigbluebutton-22

tbaror commented 3 years ago

The machine hosting BBB is hosted as EC2 instance , should i use the elastic IP assigned fqdn name which point to ES IP, or it local private IP ? any way when i do both IP's "bbb-conf --setip" i get the test get stacked shown below

Assigning 10.19.11.235 for testing for firewall in /var/www/bigbluebutton/client/conf/config.xml
Assigning 10.19.11.235 for rtmp:// in /var/www/bigbluebutton/client/conf/config.xml
Assigning 10.19.11.235 for servername in /etc/nginx/sites-available/bigbluebutton
Assigning 10.19.11.235 for http[s]:// in /var/www/bigbluebutton/client/conf/config.xml
Assigning 10.19.11.235 for publishURI in /var/www/bigbluebutton/client/conf/config.xml
Assigning 10.19.11.235 for web application URL in /usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties
Assigning 10.19.11.235 for web application URL in /usr/share/bbb-apps-akka/conf/application.conf
Assigning 10.19.11.235 for LTI integration in /usr/share/bbb-lti/WEB-INF/classes/lti-config.properties
Assigning 10.19.11.235 for record and playback in /usr/local/bigbluebutton/core/scripts/bigbluebutton.yml
Assigning 10.19.11.235 for playback of recordings: .........................................................................................................................
ffdixon commented 3 years ago

See https://docs.bigbluebutton.org/2.2/configure-firewall.html (especially the parts on setup of FreeSWITCH behind a firewall).