Company Brand Logo and profile Picture broken

[ThomasAppDev]

Hello,

we just installed the newest greenlight version (v3). There Company Brand Pictrues and profile pictures can be uploaded but are not shown (PNG and JPG):

If we try to upload an SVG it says, that the file format ist not supported.

Thanks!

Thomas

[farhatahmad]

Hi Thomas - how was v3 installed? Is it on the same server that is currently running v2?

[ThomasAppDev]

Hi, yes - I installed it via the bbb-install-2.6.sh script.

[farhatahmad]

Try removing these lines from /usr/share/bigbluebutton/nginx/greenlight.nginx and then restarting nginx sudo systemctl reload nginx

[ThomasAppDev]

Worked perfect, thank you!

[hiroshisuga]

I think this is an important trick. Since the recent update of bbb-install.sh, quite a bit of users are running v2 and v3 altogether (even without noticing it). Wouldn't it be an option to describe it in the doc.bigbluebutton.org? Please note that this is also a problem in the test26 server (no avatar upload possible).

[saschafoerster]

I had the same issue. Would be lovely, if there was a mention of this step here: https://docs.bigbluebutton.org/greenlight/v3/migration/

[dashohoxha]

I had the same issue. Would be lovely, if there was a mention of this step here: https://docs.bigbluebutton.org/greenlight/v3/migration/

Is this just a migration issue, or maybe a fix is needed on bbb-install-2.6.sh ?

[kingloeffel]

@farhatahmad Hello! I just have a file called "/usr/share/bigbluebutton/nginx/greenlight-v3.nginx" and that does not contain those lines : (

[BDP-Git]

Same problem as @kingloeffel here. Only the file greenlight-v3.nginx without those lines.

[Buda9]

Same here. Has anyone fixed it yet?