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bigbluebutton / greenlight

A really simple end-user interface for your BigBlueButton server.
GNU Lesser General Public License v3.0
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Can´t Start Meeting in Greenlight Webpage #5680

Closed Thiwico closed 4 months ago

Thiwico commented 8 months ago

Hello, I hope you guys can help me. I have a BBB 2.7 rebuilt with Ubuntu 20.04 and greenlight-v3.

I followed the instructions exactly.

And all this with the script.

wget -qO- https://raw.githubusercontent.com/bigbluebutton/bbb-install/v2.7.x-release/bbb-install.sh | bash -s -- -w -v focal-270 -s bbb.ihredomain.de -e mail@ihredomaine.de -g

Now my problem is that I, as a logged in user or admin, can create rooms but can't start them. But if I connect a room via the Moodle plugin, I can join or start the room there without any problems.

The bbb-conf --debug:

root@meet:~# bbb-conf --debug -- ERRORS found in /var/log/bigbluebutton/* -- /var/log/bigbluebutton/bbb-web.log:2024-01-24T19:36:47.229Z ERROR o.b.web.controllers.ApiController - A meeting with that ID does not exist

-- Errors found in /var/log/nginx/error.log -- 2024/01/24 19:31:24 [notice] 90108#90108: signal process started 2024/01/24 19:31:33 [error] 90111#90111: 109 connect() failed (111: Connection refused) while connecting to upstream, client: 127.0.0.1, server: meet.hanse-schule.de, request: "GET /bigbluebutton/api HTTP/2.0", upstream: "http://127.0.0.1:8090/bigbluebutton/api", host: "meet.hanse-schule.de" 2024/01/24 19:31:34 [error] 90111#90111: 111 connect() failed (111: Connection refused) while connecting to upstream, client: 127.0.0.1, server: meet.hanse-schule.de, request: "GET /bigbluebutton/api HTTP/2.0", upstream: "http://127.0.0.1:8090/bigbluebutton/api", host: "meet.hanse-schule.de" 2024/01/24 19:31:35 [error] 90111#90111: *113 connect() failed (111: Connection refused) while connecting to upstream, client: 127.0.0.1, server: meet.hanse-schule.de, request: "GET /bigbluebutton/api HTTP/2.0", upstream: "http://127.0.0.1:8090/bigbluebutton/api", host: "meet.hanse-schule.de"

-- Errors found in /var/log/syslog -- Jan 24 16:56:08 meet bbb-apps-akka[30045]: Exception in thread "main" io.lettuce.core.RedisConnectionException: Unable to connect to 127.0.0.1/:6379 Jan 24 16:56:08 meet bbb-apps-akka[30045]: #011at io.lettuce.core.RedisConnectionException.create(RedisConnectionException.java:78) Jan 24 16:56:08 meet bbb-apps-akka[30045]: #011at io.lettuce.core.RedisConnectionException.create(RedisConnectionException.java:56) Jan 24 16:56:08 meet bbb-apps-akka[30045]: Caused by: io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: /127.0.0.1:6379 Jan 24 16:56:08 meet bbb-apps-akka[30045]: Caused by: java.net.ConnectException: Connection refused Jan 24 16:56:26 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:56:31 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:56:36 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:56:41 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:56:46 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:56:51 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:56:56 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:57:01 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:57:06 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:57:11 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:57:16 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:57:21 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:57:26 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:57:31 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:57:36 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:57:41 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:57:46 meet bbb-fsesl-akka[31368]: java.net.ConnectException: Connection refused Jan 24 16:58:53 meet bundle[41055]: SignalException: SIGTERM Jan 24 17:02:56 meet bundle[46548]: SignalException: SIGTERM Jan 24 17:29:15 meet bundle[1695]: SignalException: SIGTERM Jan 24 17:29:50 meet 0dd2d3595869[1703]: E, [2024-01-24T17:29:50.469670 #1] ERROR -- : [37ed647f-2485-4d6a-95c3-c2e4e20d189c] /usr/src/app/vendor/bundle/ruby/3.2.0/gems/activerecord-7.1.1/lib/active_record/relation/finder_methods.rb:413:in raise_record_not_found_exception!' Jan 24 17:29:50 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 17:29:50 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 17:29:51 meet 0dd2d3595869[1703]: E, [2024-01-24T17:29:51.517329 #1] ERROR -- : [14aca97c-b0a4-475d-b3d9-e8a554f16424] /usr/src/app/vendor/bundle/ruby/3.2.0/gems/activerecord-7.1.1/lib/active_record/relation/finder_methods.rb:413:inraise_record_not_found_exception!' Jan 24 17:29:51 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 17:29:51 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 17:34:39 meet bundle[5037]: SignalException: SIGTERM Jan 24 17:51:41 meet 0dd2d3595869[1703]: E, [2024-01-24T17:51:41.884486 #1] ERROR -- : [fd53bad2-50ed-4509-add8-497984de88ea] /usr/src/app/vendor/bundle/ruby/3.2.0/gems/activerecord-7.1.1/lib/active_record/relation/finder_methods.rb:413:in raise_record_not_found_exception!' Jan 24 17:51:41 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 17:51:41 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 17:52:09 meet 0dd2d3595869[1703]: E, [2024-01-24T17:52:09.061962 #1] ERROR -- : [ff2d6cf1-5739-4cec-a0ef-7e5557328af0] /usr/src/app/vendor/bundle/ruby/3.2.0/gems/activerecord-7.1.1/lib/active_record/relation/finder_methods.rb:413:inraise_record_not_found_exception!' Jan 24 17:52:09 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 17:52:09 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 17:58:48 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 17:58:48 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 17:58:52 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 17:58:52 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 17:59:07 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 17:59:07 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 17:59:16 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 17:59:16 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 17:59:25 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 17:59:25 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 18:12:41 meet 0dd2d3595869[1703]: [a99b8ab5-0802-4c7d-911e-7287e8aea9ec] actionpack (7.1.1) lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 18:12:41 meet 0dd2d3595869[1703]: [a99b8ab5-0802-4c7d-911e-7287e8aea9ec] actionpack (7.1.1) lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 18:12:48 meet bundle[7233]: SignalException: SIGTERM Jan 24 18:14:24 meet 0dd2d3595869[1703]: E, [2024-01-24T18:14:24.845723 #1] ERROR -- : [6a728553-5ab3-46fd-ad7c-9c152f79b784] /usr/src/app/vendor/bundle/ruby/3.2.0/gems/activerecord-7.1.1/lib/active_record/relation/finder_methods.rb:413:in raise_record_not_found_exception!' Jan 24 18:14:24 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:14:24 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:21:22 meet 0dd2d3595869[1703]: E, [2024-01-24T18:21:22.253318 #1] ERROR -- : [d15b05b2-ab34-44fe-a4cf-d7131b0caf36] /usr/src/app/vendor/bundle/ruby/3.2.0/gems/activerecord-7.1.1/lib/active_record/relation/finder_methods.rb:413:inraise_record_not_found_exception!' Jan 24 18:21:22 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 18:21:22 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 18:21:25 meet bundle[11330]: SignalException: SIGTERM Jan 24 18:30:46 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 18:30:46 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 18:34:20 meet 0dd2d3595869[1703]: E, [2024-01-24T18:34:20.623503 #1] ERROR -- : [9238c0ae-1df1-4fed-9bff-01e4db1f55d7] /usr/src/app/vendor/bundle/ruby/3.2.0/gems/activerecord-7.1.1/lib/active_record/relation/finder_methods.rb:413:in raise_record_not_found_exception!' Jan 24 18:34:20 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:34:20 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:34:21 meet 0dd2d3595869[1703]: E, [2024-01-24T18:34:21.669475 #1] ERROR -- : [e3c3a601-2578-4e84-a32a-d098eba752a3] /usr/src/app/vendor/bundle/ruby/3.2.0/gems/activerecord-7.1.1/lib/active_record/relation/finder_methods.rb:413:inraise_record_not_found_exception!' Jan 24 18:34:21 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 18:34:21 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 18:35:18 meet 0dd2d3595869[1703]: E, [2024-01-24T18:35:18.609670 #1] ERROR -- : [578c1def-e21d-48bb-a75e-f834a439b38f] /usr/src/app/vendor/bundle/ruby/3.2.0/gems/activerecord-7.1.1/lib/active_record/relation/finder_methods.rb:413:in raise_record_not_found_exception!' Jan 24 18:35:18 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:35:18 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:38:37 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:38:37 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:39:07 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:39:07 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:39:33 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:39:33 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:39:34 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:39:34 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:39:34 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:39:34 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:39:34 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:39:34 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:39:35 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:39:35 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:40:05 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:40:05 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:41:07 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:41:07 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:41:07 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:41:07 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:41:07 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:41:07 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:41:08 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:41:08 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:41:08 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:41:08 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:41:38 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:41:38 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:42:26 meet bundle[14604]: SignalException: SIGTERM Jan 24 18:42:59 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:42:59 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:43:00 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:43:00 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:43:30 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:43:30 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:52:30 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:52:30 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:53:01 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:53:01 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:56:39 meet 0dd2d3595869[1703]: E, [2024-01-24T18:56:39.203758 #1] ERROR -- : [542785c6-811b-4570-9d39-91e0b59ef5ed] /usr/src/app/vendor/bundle/ruby/3.2.0/gems/activerecord-7.1.1/lib/active_record/relation/finder_methods.rb:413:inraise_record_not_found_exception!' Jan 24 18:56:39 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 18:56:39 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 18:56:41 meet 0dd2d3595869[1703]: E, [2024-01-24T18:56:41.292709 #1] ERROR -- : [50aa6798-1bc4-4fd3-9e34-f30bb44afc08] /usr/src/app/vendor/bundle/ruby/3.2.0/gems/activerecord-7.1.1/lib/active_record/relation/finder_methods.rb:413:in raise_record_not_found_exception!' Jan 24 18:56:41 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 18:56:41 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 18:56:45 meet 0dd2d3595869[1703]: E, [2024-01-24T18:56:45.365382 #1] ERROR -- : [a6f1a694-ed26-4941-b8e5-00260fe6debf] /usr/src/app/vendor/bundle/ruby/3.2.0/gems/activerecord-7.1.1/lib/active_record/relation/finder_methods.rb:413:inraise_record_not_found_exception!' Jan 24 18:56:45 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 18:56:45 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 19:03:06 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 19:03:06 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 19:03:08 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 19:03:08 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 19:03:38 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 19:03:38 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 19:08:30 meet 0dd2d3595869[1703]: E, [2024-01-24T19:08:30.763203 #1] ERROR -- : [ecc1d762-90ce-4d11-9d64-b495211962f1] /usr/src/app/vendor/bundle/ruby/3.2.0/gems/activerecord-7.1.1/lib/active_record/relation/finder_methods.rb:413:in raise_record_not_found_exception!' Jan 24 19:08:30 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 19:08:30 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 19:13:45 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 19:13:45 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 19:13:46 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 19:13:46 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 19:13:47 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 19:13:47 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 19:14:18 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 19:14:18 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 19:15:13 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 19:15:13 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 19:15:14 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 19:15:14 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 19:15:14 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 19:15:14 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 19:15:15 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 19:15:15 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 19:15:45 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:incall' Jan 24 19:15:45 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in call' Jan 24 19:20:09 meet bundle[19760]: SignalException: SIGTERM Jan 24 19:30:16 meet 0dd2d3595869[1703]: E, [2024-01-24T19:30:16.527121 #1] ERROR -- : [8dae27ef-c437-4f14-967d-b95a6b4e81c8] /usr/src/app/vendor/bundle/ruby/3.2.0/gems/activerecord-7.1.1/lib/active_record/relation/finder_methods.rb:413:inraise_record_not_found_exception!' Jan 24 19:30:16 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 19:30:16 meet 0dd2d3595869[1703]: /usr/src/app/vendor/bundle/ruby/3.2.0/gems/actionpack-7.1.1/lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 19:30:47 meet bundle[84597]: SignalException: SIGTERM Jan 24 19:31:22 meet bundle[88166]: SignalException: SIGTERM Jan 24 19:33:55 meet 0dd2d3595869[1703]: [2e63bb7a-4455-40e3-89f9-68c144b3632a] actionpack (7.1.1) lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 19:33:55 meet 0dd2d3595869[1703]: [2e63bb7a-4455-40e3-89f9-68c144b3632a] actionpack (7.1.1) lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 19:33:56 meet 0dd2d3595869[1703]: [00d69bbd-b91e-4640-801e-0e9f9e501fc8] actionpack (7.1.1) lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 19:33:56 meet 0dd2d3595869[1703]: [00d69bbd-b91e-4640-801e-0e9f9e501fc8] actionpack (7.1.1) lib/action_dispatch/middleware/show_exceptions.rb:31:incall' Jan 24 19:33:56 meet 0dd2d3595869[1703]: [1feb6144-fbcf-44e7-80da-000b91310ba0] actionpack (7.1.1) lib/action_dispatch/middleware/debug_exceptions.rb:29:in call' Jan 24 19:33:56 meet 0dd2d3595869[1703]: [1feb6144-fbcf-44e7-80da-000b91310ba0] actionpack (7.1.1) lib/action_dispatch/middleware/show_exceptions.rb:31:incall'

-- Errors found in /var/log/bigbluebutton -- /var/log/bigbluebutton/bbb-web.log:2024-01-24T19:36:47.229Z ERROR o.b.web.controllers.ApiController - A meeting with that ID does not exist

image

For more information, just let me know. I also don't have a firewall behind the server. The BBB is directly connected to a Public IP.

JeanPluzo commented 8 months ago

Hi,

try starting a room with API Mate. If this works, you should reinstall GL since your BBB setup was installed successfully and works.

Regards, J.

Thiwico commented 8 months ago

Hi,

Yes, it works via the API without any problems. Is there a way to reinstall GL just like that or do I have to redo BBB with the script.

Regards A.

JeanPluzo commented 8 months ago

AFAIK you can reinstall GL by executing the script just like you did before.

Thiwico commented 8 months ago

Will the settings then be reset? Or do I have to back them up beforehand?

Thiwico commented 8 months ago

So I've now run the script again. But this didn't work, I still can't join a meeting from the Greenlight interface.

JeanPluzo commented 8 months ago

Then you're better off asking in the google group

flowersofpepper commented 1 month ago

@Thiwico, I am having the same issue now while installing Greenlight 3.4.0. Could you let me know if you have solved this issue? Are you using a Hostinger server, when I try to install it in GCP it's working fine but when I try to install it in Hostinger it doesn't seem to work.

Thiwico commented 1 month ago

@flowersofpepper,

Sorry, unfortunately I still have the problem too. I am currently using the Nextcloud extension to enable users to create rooms or via the Moodle platform.

I sent an invitation to the Google group but it was never accepted.

Currently, users are coming to terms with it.

I would also like it to be via Greenlight again.

No, the server I use is located directly in the company and not with any provider. I don't currently know the Greenlight version.

I'll have to check that one day and see if there's an update when you say that version 3.4 just doesn't work with one provider.

flowersofpepper commented 1 month ago

@Thiwico I was able to solve it. It was a Letsencrypt SSL certificate issue. Revoke the old SSL associated with your domain and rerun the BBB installation script. This worked for me.

flowersofpepper commented 1 month ago

sudo certbot revoke --cert-name example.com

Use the above code to revoke the SSL

Thiwico commented 1 month ago

@flowersofpepper

Nope by me was it not.

var/log(syslog:

Aug 19 12:13:33 meet 8cfe73f8c5ee[2490395]: I, [2024-08-19T12:13:33.600622 #1] INFO -- : [c7bc3294-eb3d-4c88-9e7e-f257d8ac953c] method=GET path=/api/v1/env.json format=json controller=Api::V1::EnvController action=index status=200 allocations=174 duration=1.99 view=1.61 db=0.00 time=2024-08-19 12:13:33 UTC host=greenlight Aug 19 12:13:33 meet 8cfe73f8c5ee[2490395]: I, [2024-08-19T12:13:33.609501 #1] INFO -- : [405730f0-4e56-4179-94b8-b0996383ef75] method=GET path=/api/v1/site_settings.json format=json controller=Api::V1::SiteSettingsController action=index status=200 allocations=4994 duration=29.14 view=0.80 db=23.59 time=2024-08-19 12:13:33 UTC host=greenlight Aug 19 12:13:33 meet 8cfe73f8c5ee[2490395]: I, [2024-08-19T12:13:33.622814 #1] INFO -- : [a1ea0e10-7e94-4bca-85a5-397e04b84620] method=GET path=/api/v1/site_settings.json format=json controller=Api::V1::SiteSettingsController action=index status=200 allocations=4302 duration=28.80 view=1.78 db=22.84 time=2024-08-19 12:13:33 UTC host=greenlight Aug 19 12:13:33 meet 8cfe73f8c5ee[2490395]: I, [2024-08-19T12:13:33.629457 #1] INFO -- : [2455b90a-a418-4899-b4e7-352b0d80adf7] method=GET path=/api/v1/site_settings.json format=json controller=Api::V1::SiteSettingsController action=index status=200 allocations=6348 duration=39.39 view=0.71 db=32.73 time=2024-08-19 12:13:33 UTC host=greenlight Aug 19 12:13:33 meet 8cfe73f8c5ee[2490395]: I, [2024-08-19T12:13:33.635308 #1] INFO -- : [953eaddd-2782-4cdc-bc6c-b36a6f379507] method=GET path=/api/v1/sessions.json format=json controller=Api::V1::SessionsController action=index status=200 allocations=8237 duration=50.64 view=6.31 db=30.19 time=2024-08-19 12:13:33 UTC host=greenlight Aug 19 12:13:33 meet 8cfe73f8c5ee[2490395]: I, [2024-08-19T12:13:33.655804 #1] INFO -- : [80ffbaad-bb1b-40fa-bce2-5fbf04614b56] method=GET path=/api/v1/rooms_configurations/record.json format=json controller=Api::V1::RoomsConfigurationsController action=show status=200 allocations=4938 duration=29.24 view=1.01 db=11.57 time=2024-08-19 12:13:33 UTC host=greenlight Aug 19 12:13:33 meet 8cfe73f8c5ee[2490395]: I, [2024-08-19T12:13:33.663781 #1] INFO -- : [35aa1043-e6cf-4cd2-bc50-d95c8c703ac0] method=GET path=/api/v1/site_settings.json format=json controller=Api::V1::SiteSettingsController action=index status=200 allocations=4077 duration=24.66 view=0.76 db=16.05 time=2024-08-19 12:13:33 UTC host=greenlight Aug 19 12:13:33 meet 8cfe73f8c5ee[2490395]: I, [2024-08-19T12:13:33.679788 #1] INFO -- : [867907e4-2179-4fa5-8502-afc2cd05d484] method=GET path=/api/v1/site_settings.json format=json controller=Api::V1::SiteSettingsController action=index status=200 allocations=4283 duration=28.05 view=0.71 db=23.56 time=2024-08-19 12:13:33 UTC host=greenlight Aug 19 12:13:33 meet 8cfe73f8c5ee[2490395]: I, [2024-08-19T12:13:33.684474 #1] INFO -- : [c405cada-61f2-4dd6-aaf2-a9612ee6c151] method=GET path=/api/v1/recordings/recordings_count.json format=json controller=Api::V1::RecordingsController action=recordings_count status=200 allocations=6044 duration=37.91 view=0.77 db=20.67 time=2024-08-19 12:13:33 UTC host=greenlight Aug 19 12:13:33 meet 8cfe73f8c5ee[2490395]: I, [2024-08-19T12:13:33.700250 #1] INFO -- : [57317001-dffe-494d-a933-8a1e6551fc19] method=GET path=/api/v1/rooms.json format=json controller=Api::V1::RoomsController action=index status=200 allocations=5657 duration=39.67 view=1.86 db=20.38 time=2024-08-19 12:13:33 UTC host=greenlight Aug 19 12:13:33 meet 8cfe73f8c5ee[2490395]: I, [2024-08-19T12:13:33.741752 #1] INFO -- : [6a12eadb-225a-4e55-acda-277b5e2d58ca] method=POST path=/api/v1/meetings/qmy-sq6-pcw-off/start.json format=json controller=Api::V1::MeetingsController action=start status=400 allocations=9212 duration=70.62 view=0.78 db=22.77 time=2024-08-19 12:13:33 UTC host=greenlight

Aug 19 12:15:46 meet kernel: [17808137.354636] [UFW BLOCK] IN=eno3 OUT= MAC=d4:5d:64:3f:b7:1e:a4:53:0e:71:b7:d6:08:00 SRC=65.49.1.19 DST=82.119.170.107 LEN=40 TOS=0x00 PREC=0x00 TTL=243 ID=54321 PROTO=TCP SPT=35754 DPT=7777 WINDOW=65535 RES=0x00 SYN URGP=0 Aug 19 12:15:49 meet 8cfe73f8c5ee[2490395]: I, [2024-08-19T12:15:49.153909 #1] INFO -- : [9a58f629-24e2-4729-baa6-ccff001ba941] method=POST path=/api/v1/meetings/qmy-sq6-pcw-off/start.json format=json controller=Api::V1::MeetingsController action=start status=400 allocations=5515 duration=52.17 view=1.03 db=11.61 time=2024-08-19 12:15:49 UTC host=greenlight Aug 19 12:15:49 meet 8cfe73f8c5ee[2490395]: I, [2024-08-19T12:15:49.490558 #1] INFO -- : [68f5ae0d-6b32-4491-a939-68a824a997d1] method=GET path=/ format=html controller=ComponentsController action=index status=200 allocations=1567 duration=13.48 view=9.07 db=3.95 time=2024-08-19 12:15:49 UTC host=greenlight

He's at least trying to start the meeting now.

I'm just not getting wise to the log.

Thiwico commented 1 month ago

/var/log/bigbluebutton/bbb-web.log:2024-08-19T12:02:17.521Z ERROR o.b.web.services.KeepAliveService - BBB Web pubsub error! /var/log/bigbluebutton/bbb-web.log:2024-08-19T12:02:28.704Z ERROR o.b.web.services.KeepAliveService - BBB Web pubsub recovered!

flowersofpepper commented 1 month ago

@Thiwico Which version of greenlight are you using

Thiwico commented 1 month ago

@flowersofpepper how can i check this?

Thiwico commented 1 month ago

@flowersofpepper

I have seen that mei BBB is of Version 2.7. I take a Upgrade of Version 3.0 and check this works.

flowersofpepper commented 1 month ago

@Thiwico wget -qO- https://raw.githubusercontent.com/bigbluebutton/bbb-install/v2.7.x-release/bbb-install.sh | bash -s -- -v focal-270 -s example.com -e example@gmail.com -g -w

Use this script it will install the latest.

flowersofpepper commented 1 month ago

Dont install BBB 3 its in beta or alpha only cant be used for production.

Thiwico commented 1 week ago

Sorry for just getting in touch now. Haven't had time to continue yet. Unfortunately I still have the same problem with the latest update from BBB. You can easily create a room using the Moodle or Nextcloud plugin and use it without any problems, but it's not possible with Greenlight.

Create rooms, yes. Don't enter.

flowersofpepper commented 1 week ago

Hi @Thiwico ,

You can try the following approach to resolve the issue:

  1. SSH into your server.
  2. Open the /etc/hosts file by running: 
    nano /etc/hosts
  3. Look for an entry like: 
    127.0.1.1   host.example.com
  4. If such an entry exists, you have two options:
    • Either remove the entry, or
    • Replace 127.0.1.1 with the actual IP address of your server.

Once you've made the necessary changes, save the file and restart the relevant services to apply the updates.

Let me know how it goes!

Thiwico commented 6 days ago

@flowersofpepper Yes, you are the best. That completely solves my problem.