CORS Issue when getting store basic info. Buyer portal cannot load.

[cjsanchezBW]

Please fill out this template to help us diagnose and address your issue effectively.

Type: (Select one)

• [x] Bug Report
• [ ] Feature Request

Summary:

• Briefly describe the issue or feature request.

We have been working on buyer portal and it was working fine but suddenly this afternoon there was an issue and buyer portal stopped working suddenly.

Expected Behavior:

• Describe what you expect to happen under normal circumstances. Buyer portal loads, cart appears on website.

Actual Behavior:

• Describe what is actually happening. Buyer portal cannot load.

Additional Information: This is the error: Access to fetch at ' https://api-b2b.bigcommerce.com/api/v2/users/5?isBcId=1' from origin ' https://CLIENT-store-1-b2b.mybigcommerce.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.

• If the issue involves interaction with a backend API, please provide details about the request:
  • API endpoint URL - api-b2b.bigcommerce.com
  • HTTP method (GET, POST, PUT, DELETE, etc.) - Post
  • Request body (if applicable) { "query": "\nquery getStoreBasicInfo($storeHash: String!, $bcChannelId: Int) {\n storeBasicInfo(storeHash: $storeHash, bcChannelId: $bcChannelId){\n storeName\n storeAddress\n storeCountry\n storeLogo\n storeUrl\n multiStorefrontEnabled\n storeSites{\n channelId\n urls\n iconUrl\n channelLogo\n isEnabled\n b2bEnabled\n b3ChannelId\n type\n platform\n translationVersion\n }\n timeFormat{\n display\n export\n extendedDisplay\n offset\n }\n }\n}", "variables": { "storeHash": "lzd3hl1uxc", "bcChannelId": 1 } }
  • Expected response format

Version:

• Specify the version of your project you are using.

Screenshots/Screen Recordings (Optional):

• Attach any screenshots or screen recordings that illustrate the issue.

Thank you for your report! We appreciate your contribution to improving our project.

[cjsanchezBW]

Seems the issue has been resolved. Closing this!