WordPress won't sync with BigCommerce

[stacyssensorysolutions]

Expected behavior

WordPress will regularly sync with BigCommerce and automatically import new products and update any changes to older products.

Actual behavior

The import is completely frozen, and nothing is being imported or updated.

Steps to reproduce behavior

1. Go to the BigCommerce tab on the WordPress dashboard
2. See that the import loading wheel is frozen in place and isn't actually importing anything

Screenshot/Video (if applicable)

https://prnt.sc/BcgZFcyJXTCv

Workaround or possible solution

Unknown

[mohitrana324]

bigcommerce import stuck

delete 'bigcommerce_current_import_status_log' key from wp_options table

[tyla-taylor]

Addressed in v4.32