BIGTREETECH SKR-mini-E3 motherboard is a ultra-quiet, low-power, high-quality 3D printing machine control board. It is launched by the 3D printing team of Shenzhen BIGTREE technology co., LTD. This board is specially tailored for Ender 3 printer, perfectly replacing the original Ender3 printer motherboard.
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Incorrect listings of things being sold by BigTreeTech. #781
Is your feature request related to a problem? Please describe.
Would be nice to recieve what is advertised setting proper expectations when purchasing through BigTreeTech.
Describe the solution you'd like
Clearly describe what items are being advertised. Stop listing multiple items under the same vauge description for anything sold by bigtreetech anywhere listed.
Describe alternatives you've considered
No Alternatives to list, Just advertise the correct items one should expect to recieve when purchasing anything from BigTreeTech.
Additional context
I purchased a SKR Mini E3 V3.0 from BigTreeTech Amazon listing. All documentation and listing provided indicated that it had the STM32G0B1 processor.
However once the item arrived I was stuck with the STM32G0B0 processor.
Therefore everytime I have to update the firmware, I tend to follow the provided documentation to ensure It's done properly, minimizing the chances of error on my part that could result in hardware damage.
I am unable to properly do so as the provided board does not have the (Correct) listed processor provided in any documentation or the listed info on the Amazon site. I recieved the cheaper processor (for the same price) that doesn't have all the features or capabilities as the listed (expected) processor. This process also requires manual update of the firmware as it lacks the ability to update via USB connection through firmware UI. With the layout of my 3D printer I am forced to remove board everytime I need to update the firmware. Where if this item was listed correctly setting proper expectations, I would have had the opportunity to make an educated decision reguarding which board I wanted to purchase that met my needs
This infuriates me every time I'm forced to do a update as I'm forced to take extra steps to do an update plus the increased chance of hardware damage due to inproper documentation. Extra steps and risk of damage to hardware that could have been easily avoided if the listing/documentation had the correct information. Not to mention the cost difference between what I paid for vs. what I recieved.
Is your feature request related to a problem? Please describe. Would be nice to recieve what is advertised setting proper expectations when purchasing through BigTreeTech.
Describe the solution you'd like Clearly describe what items are being advertised. Stop listing multiple items under the same vauge description for anything sold by bigtreetech anywhere listed.
Describe alternatives you've considered No Alternatives to list, Just advertise the correct items one should expect to recieve when purchasing anything from BigTreeTech.
Additional context
I purchased a SKR Mini E3 V3.0 from BigTreeTech Amazon listing. All documentation and listing provided indicated that it had the STM32G0B1 processor.
However once the item arrived I was stuck with the STM32G0B0 processor.
Therefore everytime I have to update the firmware, I tend to follow the provided documentation to ensure It's done properly, minimizing the chances of error on my part that could result in hardware damage.
I am unable to properly do so as the provided board does not have the (Correct) listed processor provided in any documentation or the listed info on the Amazon site. I recieved the cheaper processor (for the same price) that doesn't have all the features or capabilities as the listed (expected) processor. This process also requires manual update of the firmware as it lacks the ability to update via USB connection through firmware UI. With the layout of my 3D printer I am forced to remove board everytime I need to update the firmware. Where if this item was listed correctly setting proper expectations, I would have had the opportunity to make an educated decision reguarding which board I wanted to purchase that met my needs
This infuriates me every time I'm forced to do a update as I'm forced to take extra steps to do an update plus the increased chance of hardware damage due to inproper documentation. Extra steps and risk of damage to hardware that could have been easily avoided if the listing/documentation had the correct information. Not to mention the cost difference between what I paid for vs. what I recieved.