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bigtreetech / BTT-Pi

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PRODUCT WARNING! DO NOT BUY! #28

Closed MarioPerini closed 4 months ago

MarioPerini commented 4 months ago

The product died after just ONE DAY of use. As you can see on issues here on github and on other parts of the internet, i'm by far not the only one with the same problem. So i was sure BTT will replace or refund it fairly quick, but i was so wrong. "Support" if you can call them so, always promises to replay in a few days and then just silence. After at least 4 contacts I now just give up my money and throw that board away. My time invested in this case is by far more worth than this SBC! Company doesn't want to replace or refund, with no further explanation. So my conclusion is to stay away from Big Tree Tech if you want high quality or any usable support if something goes wrong.

Be assured i will never ever purchase any BTT product again!

MarioPerini commented 4 months ago

Now, out of the blue i got a refund... connected to this issue?