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billchen198318 / bamboobsc

next version move to https://github.com/billchen198318/hillfog, bambooBSC is an opensource Balanced Scorecard (BSC) Business Intelligence (BI) Web platform. BSC's Vision, Perspectives, Objectives of strategy, Key Performance Indicators (KPIs), Strategy Map, and SWOT, PDCA & PDCA report, Time Series Analysis.
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linux installation exception #69

Open abdelazizelesh opened 6 years ago

abdelazizelesh commented 6 years ago

We installed product in linux ubuntu java version "1.8.0_171" apache-tomcat-8.5.32 Ubuntu 16.04.2 LTS mysql: 5.7.22-0ubuntu0.16.04.1

we are getting belwo exception, please advice

2018-06-28 18:07:00 [] ERROR JobRunShell:211 - Job DEFAULT.bsc.job.SysExpressionJob threw an unhandled Exception: java.lang.NoClassDefFoundError: Could not initialize class com.netsteadfast.greenstep.sys.BackgroundProgramUserUtils at com.netsteadfast.greenstep.job.BaseJob.logoutForBackgroundProgram(BaseJob.java:45) at com.netsteadfast.greenstep.job.impl.SysExpressionJobImpl.executeInternal(SysExpressionJobImpl.java:67) at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:75) at org.quartz.core.JobRunShell.run(JobRunShell.java:202) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573) 2018-06-28 18:07:00 [] ERROR ErrorLogger:2425 - Job (DEFAULT.bsc.job.SysExpressionJob threw an exception. org.quartz.SchedulerException: Job threw an unhandled exception. [See nested exception: java.lang.NoClassDefFoundError: Could not initialize class com.netsteadfast.greenstep.sys.BackgroundProgramUserUtils] at org.quartz.core.JobRunShell.run(JobRunShell.java:213) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573) Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.netsteadfast.greenstep.sys.BackgroundProgramUserUtils at com.netsteadfast.greenstep.job.BaseJob.logoutForBackgroundProgram(BaseJob.java:45) at com.netsteadfast.greenstep.job.impl.SysExpressionJobImpl.executeInternal(SysExpressionJobImpl.java:67) at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:75) at org.quartz.core.JobRunShell.run(JobRunShell.java:202) ... 1 more 2018-06-28 18:07:00 [] ERROR JobRunShell:211 - Job DEFAULT.core.job.SysExpressionJob threw an unhandled Exception: java.lang.NoClassDefFoundError: Could not initialize class com.netsteadfast.greenstep.sys.BackgroundProgramUserUtils at com.netsteadfast.greenstep.job.BaseJob.logoutForBackgroundProgram(BaseJob.java:45) at com.netsteadfast.greenstep.job.impl.SysExpressionJobImpl.executeInternal(SysExpressionJobImpl.java:67) at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:75) at org.quartz.core.JobRunShell.run(JobRunShell.java:202) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573) 2018-06-28 18:07:00 [] ERROR ErrorLogger:2425 - Job (DEFAULT.core.job.SysExpressionJob threw an exception. org.quartz.SchedulerException: Job threw an unhandled exception. [See nested exception: java.lang.NoClassDefFoundError: Could not initialize class com.netsteadfast.greenstep.sys.BackgroundProgramUserUtils] at org.quartz.core.JobRunShell.run(JobRunShell.java:213) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573) Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.netsteadfast.greenstep.sys.BackgroundProgramUserUtils at com.netsteadfast.greenstep.job.BaseJob.logoutForBackgroundProgram(BaseJob.java:45) at com.netsteadfast.greenstep.job.impl.SysExpressionJobImpl.executeInternal(SysExpressionJobImpl.java:67) at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:75) at org.quartz.core.JobRunShell.run(JobRunShell.java:202) ... 1 more

billchen198318 commented 6 years ago

Hi

  1. are you has settings tomcat catalina.sh add item JAVA_OPTS="-Xmx1280M -XX:+UseG1GC -Djava.awt.headless=true -Dfile.encoding=UTF-8 -Duser.language=en -Duser.country=US"

  2. and you is use 0.7.4 release package? the release package tomcat8 is ver 8.0.50

abdelazizelesh commented 6 years ago

Hi, I did all above steps, and same issue happens

billchen198318 commented 6 years ago

upload full log file to as ZIP to me.

/tmp/greenstep-core.log /tmp/greenstep-bsc.log

billchen198318 commented 6 years ago

Hi, can you to folder gsbsc-web/WEB-INF/lib/ use md5 check command. # md5 core-base.jar MD5 (core-base.jar) = d654d4e97b64b2ff97d0db5088781e73

And # md5 core-lib.jar MD5 (core-lib.jar) = aaacd2b27a71c34d3dfbbfa8cbf7cb7d

Check whether the same md5 value.

abdelazizelesh commented 6 years ago

Please find attached https://drive.google.com/file/d/0B8zGCx8PI2igYVFJdFZlQ2hoa0plWk52WnlDZnA2dVZUMXBN/view?usp=drivesdk

billchen198318 commented 6 years ago

Hi , help to check the MD5 value of core-base.jar and core-lib.jar

billchen198318 commented 6 years ago

The issues can drop upload file, you no need use google drive to upload.

billchen198318 commented 6 years ago

I find log, you has re-pack the web-apps( core-web, gsbsc-web ) as an WAR. i think is the WAR file no success.

01-Jul-2018 12:47:34.915 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive /home/tacpi/sw/apache-tomcat-8.0.50/webapps/gsbsc-web.war 01-Jul-2018 12:47:48.306 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time. 01-Jul-2018 12:48:14.138 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive /home/tacpi/sw/apache-tomcat-8.0.50/webapps/gsbsc-web.war has finished in 39,221 ms 01-Jul-2018 12:48:14.158 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive /home/tacpi/sw/apache-tomcat-8.0.50/webapps/tacpi.war 01-Jul-2018 12:48:14.167 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive /home/tacpi/sw/apache-tomcat-8.0.50/webapps/tacpi.war has finished in 9 ms 01-Jul-2018 12:48:14.195 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive /home/tacpi/sw/apache-tomcat-8.0.50/webapps/core-web.war 01-Jul-2018 12:48:25.876 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time. 01-Jul-2018 12:48:41.998 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive /home/tacpi/sw/apache-tomcat-8.0.50/webapps/core-web.war has finished in 27,803 ms

abdelazizelesh commented 6 years ago

tacpi@tacpi:~$ md5sum /home/tacpi/bamboobsc-0.7.4-RELEASE/bamboobsc-07/apache-tomcat-8.0.50/webapps/gsbsc-web/WEB-INF/lib/core-base.jar d654d4e97b64b2ff97d0db5088781e73

tacpi@tacpi:~$ md5sum /home/tacpi/bamboobsc-0.7.4-RELEASE/bamboobsc-07/apache-tomcat-8.0.50/webapps/gsbsc-web/WEB-INF/lib/core-lib.jar aaacd2b27a71c34d3dfbbfa8cbf7cb7d

Logs.zip

billchen198318 commented 6 years ago

I think maybe can try no re-pack as WAR, use default release package.

20180701

abdelazizelesh commented 6 years ago

I removed all packages and installed default release packages and same issue.

billchen198318 commented 6 years ago

Hi, upload you new log file as zip to me.

abdelazizelesh commented 6 years ago

Hi, please find attached logs.zip

billchen198318 commented 6 years ago

Hi can give me tomcat8 all log, thanks.

billchen198318 commented 6 years ago

Hi first stop the expression job config. do stop the history score calculator job.

SQL: update tb_sys_expr_job set ACTIVE='N';

root@localhost [bbcore]> update tb_sys_expr_job set ACTIVE='N'; Query OK, 8 rows affected (0.08 sec) Rows matched: 8 Changed: 8 Warnings: 0

I think if you can try another computer environment, Because this problem is too strange. The class com.netsteadfast.greenstep.sys.BackgroundProgramUserUtils is found in core-base.jar. but the error message is like cannot load it.

Are you linux has settings CLASSPATH for java , if has please remove it. and try.