Ask if Blue Cross Blue Shield is planning on covering online therapy in the northeast (use Steph's client #) anytime soon. What other regions are they thinking of covering & when?
Get details about coverage. How do people get reimbursed? Are Breakthrough providers the only providers covered by Blue Shield?
See if there is any other news about insurance coverage for online therapy.
https://www.magellanprovider.com/MHS/MGL/providing_care/clinical_guidelines/bscmnc.pdf