Open billwuqin opened 4 months ago
At the current stage, we use the term defined in TMF724A, which is network incident, in TMF724, incident defintion come from ITIL, which has been clarified in TMF724. What we need here is TMF delegate review the term latest version to make sure we are consistent, there is no overstepping.
Nigel said: As noted in the email chain below, there is a terminology challenge. We have taken an action to clean up the terminology usage and will aim to, where possible, align with terms used in the industry (although, as is often the case, the terms are used ambiguously and will need local definitions).