Closed leeherman99 closed 1 year ago
ongjx6
commented
1 year ago I have issues with Ananconda download which comes with Orange software. Due to this, I am unable to download Orange successfully. When I download Ananconda, I kept having this error message 'Failed to create menus'.
markotoplak
commented
1 year ago @ongjx6, you seem to have some other issue.
You may open a new issue that describes your problem better. I could not understand what you did. In the new issue, try to be very precise. For example, which file did you use to install Orange. Or you installed it somehow differently? I also do not understand what you mean by downloading Anaconda, so please be more precise.
markotoplak
commented
1 year ago @leeherman99, we tried solving these errors a while ago. We believe the most problematic ones should be fixed in biolab/orange-canvas-core/pull/247
What's wrong? When I try to add/update addons, I get a "There's an issue with the internet connection" error message. The detailed message includes "certificate verify failed: self signed certificate in certificate chain". I'm on a corporate network, but we do not use a proxy. Here's the full error message:
Traceback (most recent call last): File "D:\Orange3-3.32.0\Orange\lib\site-packages\urllib3\connectionpool.py", line 703, in urlopen httplib_response = self._make_request( File "D:\Orange3-3.32.0\Orange\lib\site-packages\urllib3\connectionpool.py", line 386, in _make_request self._validate_conn(conn) File "D:\Orange3-3.32.0\Orange\lib\site-packages\urllib3\connectionpool.py", line 1040, in _validate_conn conn.connect() File "D:\Orange3-3.32.0\Orange\lib\site-packages\urllib3\connection.py", line 414, in connect self.sock = ssl_wrapsocket( File "D:\Orange3-3.32.0\Orange\lib\site-packages\urllib3\util\ssl.py", line 449, in ssl_wrap_socket ssl_sock = _ssl_wrap_socketimpl( File "D:\Orange3-3.32.0\Orange\lib\site-packages\urllib3\util\ssl.py", line 493, in _ssl_wrap_socket_impl return ssl_context.wrap_socket(sock, server_hostname=server_hostname) File "D:\Orange3-3.32.0\Orange\lib\ssl.py", line 500, in wrap_socket return self.sslsocket_class._create( File "D:\Orange3-3.32.0\Orange\lib\ssl.py", line 1040, in _create self.do_handshake() File "D:\Orange3-3.32.0\Orange\lib\ssl.py", line 1309, in do_handshake self._sslobj.do_handshake() ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1125)
During handling of the above exception, another exception occurred:
Traceback (most recent call last): File "D:\Orange3-3.32.0\Orange\lib\site-packages\requests\adapters.py", line 440, in send resp = conn.urlopen( File "D:\Orange3-3.32.0\Orange\lib\site-packages\urllib3\connectionpool.py", line 785, in urlopen retries = retries.increment( File "D:\Orange3-3.32.0\Orange\lib\site-packages\urllib3\util\retry.py", line 592, in increment raise MaxRetryError(_pool, url, error or ResponseError(cause)) urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='orange.biolab.si', port=443): Max retries exceeded with url: /addons/list (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1125)')))
During handling of the above exception, another exception occurred:
Traceback (most recent call last): File "D:\Orange3-3.32.0\Orange\lib\concurrent\futures\thread.py", line 57, in run result = self.fn(*self.args, self.kwargs) File "D:\Orange3-3.32.0\Orange\lib\site-packages\orangecanvas\application\addons.py", line 695, in
lambda config=config: (config, list_available_versions(config)),
File "D:\Orange3-3.32.0\Orange\lib\site-packages\orangecanvas\application\addons.py", line 1283, in list_available_versions
defaults = config.addon_defaults_list()
File "D:\Orange3-3.32.0\Orange\lib\site-packages\Orange\canvas\config.py", line 161, in addon_defaults_list
return session.get(OFFICIAL_ADDON_LIST).json()
File "D:\Orange3-3.32.0\Orange\lib\site-packages\requests\sessions.py", line 542, in get
return self.request('GET', url, kwargs)
File "D:\Orange3-3.32.0\Orange\lib\site-packages\requests\sessions.py", line 529, in request
resp = self.send(prep, send_kwargs)
File "D:\Orange3-3.32.0\Orange\lib\site-packages\requests\sessions.py", line 645, in send
r = adapter.send(request, kwargs)
File "D:\Orange3-3.32.0\Orange\lib\site-packages\requests\adapters.py", line 517, in send
raise SSLError(e, request=request)
requests.exceptions.SSLError: HTTPSConnectionPool(host='orange.biolab.si', port=443): Max retries exceeded with url: /addons/list (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1125)')))
How can we reproduce the problem?
Just open the Addons panel.
What's your environment?