Orange3-3.35.0-Python3.9.12.dmg install issue on Mac Os M2

[Finisher2021]

What's wrong?

Hi, after installing Orange Data Mining -Orange3-3.35.0-Python3.9.12.dmg-, the app correctly lauch while clicking open but the window crashes after a few seconds and the app doesn't work ;-). Even after restarting my computer. Ideas ?

Thanks

How can we reproduce the problem?

What's your environment?

• Operating system: Mac OS Ventura 13.5.1
• Orange version: Orange3-3.35.0-Python3.9.12.dmg
• How you installed Orange: With the file directly provided by Orange Data Mining site, latest version

[markotoplak]

Thanks! We've seen something similar last week. About two weeks we changed the Mac installer to build with newer APIs, so that could produce this issue. @JakaKokosar was debugging that issue so he might know better if these are related.

Did you get any error messages? I suspect not. But there is a way to start Orange that allows you to see errors in such cases. @PrimozGodec, could you help with a command for Mac? Thanks!

Do you have Rosetta installed? Did Orange DMG perhaps prompt you to install Rosetta?

Here you can download the older installer version (the same version of Orange), which could theoretically work better. Could you try it and report if it work for you? If it indeed works then we know that we introduced new bugs with the updated installer. https://download.biolab.si/download/files/Orange3-3.35.0-Python3.9.12-10.9.dmg

[Finisher2021]

Yes thanks ! Orange works after install with your version to download. Without any Rosetta prompt. Many thanks

De : Marko Toplak @.> Date : vendredi, 8 septembre 2023 à 11:06 À : biolab/orange3 @.> Cc : Finisher2021 @.>, Author @.> Objet : Re: [biolab/orange3] Orange3-3.35.0-Python3.9.12.dmg install issue on Mac Os M2 (Issue #6567)

Thanks! We've seen something similar last week. About two weeks we changed the Mac installer to build with newer APIs, so that could produce this issue. @JakaKokosarhttps://github.com/JakaKokosar was debugging that issue so he might know better if these are related.

Did you get any error messages? I suspect not. But there is a way to start Orange that allows you to see errors in such cases. @PrimozGodechttps://github.com/PrimozGodec, could you help with a command for Mac? Thanks!

Do you have Rosetta installed? Did Orange DMG perhaps prompt you to install Rosetta?

Here you can download the older installer version (the same version of Orange), which could theoretically work better. Could you try it and report if it work for you? If it indeed works then we know that we introduced new bugs with the updated installer. https://download.biolab.si/download/files/Orange3-3.35.0-Python3.9.12-10.9.dmg

— Reply to this email directly, view it on GitHubhttps://github.com/biolab/orange3/issues/6567#issuecomment-1711335181, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BCN4KSPYTWSB27G5BH2AHFTXZLNYZANCNFSM6AAAAAA4P63UQA. You are receiving this because you authored the thread.Message ID: @.***>

[markotoplak]

Thanks for your report. Now we are concerned because we do not understand what is happening. :)

[shaunie-t]

Hi, I'm getting the same issue with the latest version. It seems to be installing correctly, but the app won't launch from my (Mac) desktop. That link to the older installer version produced a 404 for me. Is there somewhere I can go to install a stable version?

[PrimozGodec]

@shaunie-t Yesterday, we rolled back to the old installer but forgot to refresh caches, so you probably got a new version of the installer. I re-added the old installer to https://download.biolab.si/download/files/Orange3-3.35.0-Python3.9.12-10.9.dmg and soon it will be available as the default installer on the website.

[shaunie-t]

@PrimozGodec Thank you so much! It seems to install fine now. You guys are the greatest!

[PrimozGodec]

We have published separate Apple Silicon and Intel bundles on the website, so it shouldn't be a problem anymore since ARM users now have a native ARM bundle (Rosetta is not required anymore). @markotoplak, I suggest closing this issue.

[markotoplak]

Thanks to all involved, especially to @ales-erjavec and @PrimozGodec.