Can't connect Win7-64 - Time Out

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Hi! First thanks for the great work!!! I just tried on two computers both 
running Win7 64-bit, and I'm having some trouble connecting Move through 
Bluetooth.

The pairing went fine. At first I didn't know that I must put the CL EYE driver 
on, but once the driver is installed then it was very smooth.

Then the pairing:

computer 1: Intel 6230n BT 3.0, Windows BT stack. Move can be added, but when 
opening "Service" page, it times out before any service can be listed. It seems 
Windows BT stack takes a long time to list them.

computer 2: D-Link DBT-120C1, tried both Windows stack and official driver 
(which is actually provided by Toshiba, I heard is one of the best). The 
Windows stack won't even add the new device before time out. Toshiba stack is 
having the same problem.

also a quick question: does this framework also support Move Navigation 
controller?

ps: I just started testing PS3 Move.Me (the official way to use Move on 
computers), it tracks really well, much less lag and better accuracy than the 
few games I've played so far. Tested with two moves connected, packets were 
pulled at 60Hz. But I'm still trying to figure out how to read Navi controller 
info from it.

Thanks again!

-David Huang

Original issue reported on code.google.com by hyz...@gmail.com on 23 Dec 2011 at 1:00

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Thanks for your report!
Try to press the PS button just before or after you click the services tab, 
than the HID service should appear. Please let me know, if you could manage to 
pair. Play around with the PS button and the services tab, maybe you can find 
out a better pairing process. Once you have managed to do it, the pairing will 
be fast and stable, only the first one is trial.

Original comment by darress on 30 Dec 2011 at 8:10

• Changed state: Accepted
• Added labels: Priority-High
• Removed labels: Priority-Medium

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And there is no Navigation controller support yet, but I can do it if more 
people need it. (You can use a navigation controller with the MoveOnPc project.)

Original comment by darress on 30 Dec 2011 at 8:13

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Hi Darress,

just to note I too have the same problem on Win7-64. No services appear before 
time out so the whole process doesn't work thereafter.

I have 3 Moves and 2 Bluetooth dongles and get the same issue for all of them 
on Win7-64. They all work fine (but singularly obviously) with the MotioninJoy 
driver and all work together on Mac OSX 10.5 with Thomas Perl's PSMoveAPI. Only 
conclusion I can come to therefore is that it is the Bluetooth drivers on Win7. 
You test on Win8 only, correct ? Cheers   

Original comment by simx...@gmail.com on 30 Dec 2011 at 4:55

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I tried to add the device in win7 as well, but the discovery didnt even find 
the device. I thought it was because I installed a lot of different BT stacks 
and utilities... I have no problem with win8, I can pair the devices always at 
the first try.
You can use 2 Moves with MiJ with 2 dongles, just you cant get the BT and 
calibration information, and you also have to use the poll method instead of 
waiting for data.
With the native BT stack you only need a single dongle.
I also heard the method I used worked with win xp.

Original comment by darress on 30 Dec 2011 at 6:21

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Hi Darress,

Eventually managed to get a move to pair with Win7-64. I followed the 
instructions on the following link (Windows status) and eventually that did the 
trick:

http://thp.io/2010/psmove/

It is a painful procedure and took many goes. I first connected via USB and hit 
the PS button a couple of times just to be sure, only then did I plug in my 
bluetooth dongle. However the trick seems to be to keep hitting the PS button 
to keep the bluetooth link alive whilst the drivers load and to hit it again as 
soon as you hit 'apply' when you get the HID message box in 'services' ticked. 
Also hit the PS button again at the end of the procedure if the red led on the 
move is not fully lit.

I have tried the above pairing procedure several times from scratch and it 
seems to work. 

Once you have paired, as you say, you can simply plug in the dongle and hit PS 
button and it works! Calibration worked ok too.

Many thanks, now I can begin work on my app!

Best regards  BobL.

Original comment by simx...@gmail.com on 30 Dec 2011 at 11:01

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Thanks for the helpful hints and the API link !!! It seems I have tried all 
these before my posting but with no luck :( especially the one that pressing 
the PS button repeatedly, to the point my finger was sore .... 

I'm currently out and don't have Move controllers with me, will try again and 
report back soon. Probably just need a little luck, hope the new year will 
bring to me. And speaking of which,

Happy new year everyone !!!!

Original comment by hyz...@gmail.com on 31 Dec 2011 at 7:44

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simxbob:
The instuctions on Thomas' page is the same as on mine (actually my old 
version).
I'm glad you could successfully pair the device, please report your experience 
with the framework, so I can improve it!

hyz615:
You can find the link on the homepage of my project too. :)
I hope you'll also manage the pairing. If so, please report how you did it, so 
others would have less trouble with it. :)

Happy new year! :):):)

Original comment by darress on 31 Dec 2011 at 8:37

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Hi Darress,
thanks for the fantastic work! Sorry for my english.
I have some problem with pairing. I tried on my old PC (Win7 32 bit) with BT 
USB adapter Belkin and after a few tries I got the pair.
After I tried on my notebook (Toshiba Satellite A200 Win7 32 bit) with internal 
BT but the your calibration tool still requires a BT dongle. Then I disabled 
the internal BT and used the same BT USB adapter Belkin. After a full night of 
attempts have not been able to make the pair.
The Bluetooth address of BT dongle is already in the Move's memory but the 
process stops at step 5 (see your Pairing Connecting Instructions section 
"Connecting the paired Moves to your PC for the first time").  
Have you checked the connection to a notebook with internal BT?

Thanks for your help.

Silvano.

Original comment by s.re...@tiscali.it on 4 Jan 2012 at 12:47

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Hi Silvano,
thank you for your report.
I have'nt tried it with internal BT, but I dont see why it could not work. So 
feel free to pair your move to the internal adapter, and than try again to add 
the device.
I dont know why in some cases the discovery does not work...
If it's important for you to use the Moves, you could try a windows 8 preview 
(that is free), or reinstall your win7. You can also try different dongles.

I'm sorry, I know it is the weak point of my framework, but it is independent 
from my framework, so I can't change how it works (or not).

I hope you will be able to get it work! ;)
Please report if you could success, and how you did it.

Original comment by darress on 4 Jan 2012 at 7:50

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To everybody: please write down, how you could pair the moves, so I can improve 
the wiki page!

Original comment by darress on 6 Jan 2012 at 12:10

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Hi! everyone,

made some progress today after upgraded to a SSD with fresh installation of Win 
7 Pro x64, now I can finally get to the Services tab and check "Device for 
keyboard, mice, etc (HID)" and a window pops up saying Bluetooth HID Device 
Ready to use. However, the red led on move doesn't light up after the flashing 
stops, I tried to quickly start the CalibrationTool, it says No device is 
connected via Bluetooth...

It appears to be the problem of BT driver, but with the latest driver I'm using 
right now it did fix some minor issues I had with BT headphones, guess still 
not good enough.

For those of you that can successfully make this connection in Win 7, did the 
flashing turn immediately into constant on right after "Ready to use" window?

thanks!

Original comment by hyz...@gmail.com on 11 Feb 2012 at 8:39

Attachments:

• Move_HID.png

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sweet!!! forget about my previous post, I got it working!!!! had to keep trying 
many many times, and for my case I think the trick is the following:

During HID device installation stage, press PS button immediately after led 
goes off, just to keep the installation going. Then when that's done, the led 
will light up on its own, and don't press PS button any more, or Move goes into 
pairing mode again and have to start all over.

now, moving on to next step - seems it's the position tracking is a little 
shaky, and a little drifting on the orientation tracking as well, but not a big 
deal. on my machine the image freezes up after a few minutes, I'm going over to 
the other topic to continue.

Thanks everyone!!! Great work!!!

Original comment by hyz...@gmail.com on 11 Feb 2012 at 9:08

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I will extend the wiki page with your trick.
Thanks for sharing it. I'm glad you managed it.

Original comment by darress on 17 Feb 2012 at 7:59

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Hi darress,

This library seems to be exactly what I need for a project, but I can't get my 
Move to pair with my Windows 7 64, no matter what I try. Is it possible to use 
it with MotionJoy (I know it was in previous versions) - and if so, what do I 
need to do?

Thanks and bye,
Ido.

Original comment by Ido.Schw...@gmail.com on 1 Mar 2012 at 8:27

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Hi! Ido,

it took me a long time to get it to work, my Dell OEM Win 7 + McAfee just 
wouldn't work until I did a fresh installation myself. try follow my tricks 
posted here, disable AV/FW see if it can work out.

otherwise go with MotionJoy but you pretty much can't use your Bluetooth 
adapter for anything else than connecting with Move. and I hate their GUI full 
of ads.

David Huang

Original comment by hyz...@gmail.com on 2 Mar 2012 at 12:29

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Hi Ido,
The problem with MiJ is that it can't handle 2 Moves and it uses a poll method 
that causes packet loss. I wont implement any kind of support for MiJ as long 
as it doesnt work properly. You can download my old code from Codeplex though 
if you want to play with it but I suggest not to, rather get the native BT 
stack work with your Moves. You only have to make it once, after that the Move 
will always connect by pressing the PS button. Read the wiki for details.

Regards,
Darress

Original comment by darress on 2 Mar 2012 at 7:09

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I DID IT! After several hours trying to get the damn HID check to appear under 
the services tab; I think I've finally found the right steps.

When you have your Motion Controller added to bluetooth devices; you have to do 
exactly this:

-Right click on the device. Submenú appears. Wait.
-Hit the ps button and, quickly:
-Click properties
-Click services tab

Now the HID check will appear.

You have to press the ps button just BEFORE entering the properties window.

I paired my ps move with 2 different computers and 2 different bt dongles. Win 
7 64 & Win 7 32.

I hope this helps!

Original comment by JFCam...@gmail.com on 5 Mar 2012 at 2:51

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Thank you for the information I added it to the wiki page.

I installed win8 beta and I can't pair my Moves!!! :D Maybe there are other 
tricks for this version. It was easy with the developer preview.

Original comment by darress on 6 Mar 2012 at 4:56

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This issue can be solved with MIJ, that is supported since version 3.1.

Original comment by darress on 11 May 2012 at 8:23

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Original comment by darress on 16 May 2012 at 1:37

• Changed state: Fixed

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Hi,

I am using windows 8 64 bit and I successfully managed to get to the step 8 
which involves going to the "Services" tab and seeing the checkbox for the HID 
service.

When I do step 9, in the device manager I can see a new device under Bluetooth 
called motion controller for about 10-15 seconds and then it disappears. 

Did anyone encounter problems with windows 8 64 bit?

Your help is greatly appreciated.

Original comment by kevinspiteri1993 on 28 Nov 2013 at 9:16

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sorry I don't have a Win 8 to test. But maybe you could try a different 
computer/BT adapter to isolate the problem? In my experience I had to keep 
pressing PS button the moment led stops flashing. don't do it when it's still 
flashing, and don't do it after pairing either. I recall trying for many times 
before succeeded.

good luck!

-David

Original comment by hyz...@gmail.com on 29 Nov 2013 at 5:15

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Hi David,

Thanks for your help,
Managed to pair it with windows 7 using the same BT dongle.
Still no luck with windows 8 though.

- Kevin

Original comment by kevinspiteri1993 on 1 Dec 2013 at 12:35

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Kevin, I got the motion controller working in windows 8.1 64bit, but ONLY by 
using MIJ. I ran the controller config tool then, but had to do so WITHOUT the 
PS3 EYE as it kept crashing. The motion controller shows up fine in the tool, i 
get orientation and calibration tracking fine, but no positional, need the eye 
for that.... 

So now i have the motion controller working perfectly through BT and USB, but, 
my problem now is that the Navigation Controller will only work via USB. for 
some reason MIJ doesnt recognise it once i disconnect the usb, the device hangs 
and become completely unresponsive

Original comment by elspa...@gmail.com on 22 Oct 2014 at 12:03