bisq-network / bisq

A decentralized bitcoin exchange network
https://bisq.network
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Bad SEPA instructions - payment reason field cannot be empty in my bank #6711

Closed anon88391 closed 7 months ago

anon88391 commented 1 year ago

Bisq instructions clearly state that the payment reason field MUST be empty when sending a SEPA transfer. However, my bank does not allow the payment reason field to be blank. It requires at least a single character, but I wouldn't be surprised if other banks required more. According to the Table of Penalties, not leaving the field empty would most likely constitute "Using unagreed payment reference" and result in a 10% penalty for the buyer.

Please reevaluate and clarify the instructions, perhaps add a statement that when the field can't be empty it should be a dash ("-") character or just the name of the account owner.

pazza83 commented 1 year ago

Hi @anon88391

Thanks for posting this.

The rules state:

If you are required to fill in a reason, use your account name eg "Joe Bloggs" alternatively enter something non-descriptive like a dash

Ref: https://bisq.wiki/Trading_rules#Leave_the_.22reason_for_payment.22_field_empty

Does this cover what you are asking for?

anon88391 commented 1 year ago

@pazza83 In that case I think it should also be clarified in the Bisq client, because it does not mention this. Below is a screenshot of the only instructions that I got in Bisq client. It left me very confused because it was impossible for me to fully comply with them. 2023-05-29_21-28-15

pazza83 commented 1 year ago

Yes that is a good idea.

Are you able to send a full screenshot of the message?

Many thanks

anon88391 commented 11 months ago

@pazza83 I wasn't able to provide a screenshot as I wasn't using Bisq until today, but the screenshot above contained most of the message. Today I took a screenshot of the message again (identifying information redacted), but it's mostly the same thing. I want to reiterate that the message sounds like a '-' payment reason would be unacceptable. Screenshot

pazza83 commented 11 months ago

Please would one of the devs be able to update the text above to add the following sentence after 'BTC' or Bisq'.

If you are required to fill in a reason, use your account name eg "Joe Bloggs" alternatively enter something non-descriptive like a dash

github-actions[bot] commented 8 months ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

pazza83 commented 8 months ago

This still requires actioning

kiocosta commented 8 months ago

@pazza83 @anon88391 I opened a PR for this, lmk if you guys think that should be enough: https://github.com/bisq-network/bisq/pull/6974

pazza83 commented 8 months ago

@kiocosta many thanks for picking this up