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@bisq-network user support issues
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Fee reimbursement for trade GHZOwoZ2 #1364

Closed ga-ci-bot closed 1 year ago

ga-ci-bot commented 1 year ago

I am BTC seller (Taker) of a failed trade.

image

Maker: dc61943e386aa9a60e2f69fa77d4eaf46c938a745ae0b116c928fb3c1d67f9b5 Taker: 4c84eb7a1d8395bf46cb62542b7dc3a09229d43d2e0c46399ba34bdebe8fd6c4 Deposit: N/A BTC mining fees lost: 0.00008943 BTC Trade fees lost, please state if BSQ or BTC: 6.78 BSQ

Note: Payment method removed from image for privacy

Bisq version: v1.9.9 BTC address for reimbursement: bc1q8cyt7rsz2j0q2qdqjprad4qljjhaykj4stqy7y BISQ address for reimbursement: Bbc1qchxjahs88jgyzsz223nzlnvzccrpq2al2rrlew

rtc4ajm commented 1 year ago

I am BTC buyer (Maker) of this failed trade.

imatge

Maker: dc61943e386aa9a60e2f69fa77d4eaf46c938a745ae0b116c928fb3c1d67f9b5 Taker: 4c84eb7a1d8395bf46cb62542b7dc3a09229d43d2e0c46399ba34bdebe8fd6c4 Deposit: N/A BTC mining fees lost: 0.00001925 BTC Trade fees lost, please state if BSQ or BTC: 0.00005000 BTC

Note: Payment method removed from image for privacy

Bisq version: v1.9.9 BTC address for reimbursement: bc1qer30x4ychfxj677yxeld20uv673xwdk0d30hl5

Error message: "An error occurred at task: BuyerVerifiesPreparedDelayedPayoutTx Exception message: TxIds of buyersPreparedDelayedPayoutTx and sellersPreparedDelayedPayoutTx must be the same."

darawhelan commented 1 year ago

Hi @ga-ci-bot and @rtc4ajm

Looks like this trade failed as one of your DAO was out of sync.

You can check the sate of your DAO in the Bisq application. Go to DAO and then click the 'Network monitor' tab. Your DAO status will then be displayed. If it is out of sync it will prompt you to resync.

darawhelan commented 1 year ago

@ga-ci-bot

For this trade you lost:

Miner fees: 0.000002981 BTC Trade fees: 1.04 BSQ (you can see this as the burnt amount on a BSQ explorer)

@leo816 please can you add to your next batch for reimbursement

darawhelan commented 1 year ago

@rtc4ajm

For this trade you lost:

Miner fees: 0.000001925 BTC Trade fees: 0.00005 BTC

Total loss: 0.00006925 BTC

@leo816 please can you add to your next batch for reimbursement

leo816 commented 1 year ago

payout made with #1389

rtc4ajm commented 1 year ago

Hi @leo816

There has been a mistake:

The amount that should have been reimbursed to the BTC buyer (me), 0.00006925 BTC, has been actually sent to the address of the BTC seller (@ga-ci-bot), so I haven't received any reimbursement :)

Note that my address (bc1qer30x4ychfxj677yxeld20uv673xwdk0d30hl5) doesn't appear in #1389

darawhelan commented 1 year ago

A good bonus for @ga-ci-bot!

It is unusual for two reimbursement requests to be on the same ticket.

@rtc4ajm I am sure @leo816 will add you to there next reimbursement batch. Thanks for your patience and checking the reimbursement.