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@bisq-network user support issues
https://bisq.wiki/User_support
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Fee reimbursement for trade XWRSWYAM #1486

Closed Jantje35 closed 9 months ago

Jantje35 commented 10 months ago

The XXXXX part in the issue title are the first characters of the Trade ID before the "-" (dash).

afbeelding

The screenshot from the Bisq client must have the Trade ID, Deposit, Maker and Taker TXIDs visible. Of course some trades do not have all 3 types, that is ok. Make sure all private information is covered (like bank accounts, name, etc). Do not upload images where sensitive private data is visible!

Maker: .......... "makerAccountId": "22492418", "id": "XWRSWYAM-8c8c132d-5669-479d-8451-0e5fb167e7c8-1910", "date": 1698134312001,

Taker: ........... "takerAccountId": "457580616",

Deposit: .......... "buyerSecurityDeposit": 1036176, "sellerSecurityDeposit": 1036176,

BTC mining fees lost: .......... eg 0.00005 BTC "txFee": 8192, "makerFee": 5000, "isCurrencyForMakerFeeBtc": true, "buyerSecurityDeposit": 1036176, "sellerSecurityDeposit": 1036176,

Trade fees lost, please state if BSQ or BTC: .......... eg 5.43 BSQ or 0.000088 BTC BTC

A reimbursement request has to contain textual representation of Maker, Taker and Deposit TXIDs (copy them from the client to the issue). All TXIDs that are visible in the screenshot must be copied to the issue in text form! Please use exact form for Maker/Taker/Deposit - no abbreviations like M:, T: or adding extra characters like "Maker TX:", etc. Leave those fields as they are and replace the "........" with the appropreate txid

BTC address for reimbursement:

bc1ququ3s0y264lzju9n50wms0hz7pnnxjyya3jhhn

Bisq version: 1.9.10-1

darawhelan commented 10 months ago

Hi @Jantje35

Please can you copy and paste the maker and taker transaction IDs into the comments.

Many thanks