search

bisq-network / support

@bisq-network user support issues
https://bisq.wiki/User_support
19 stars 12 forks source link

Fee reimbursement for trade NZoJz #1487

Closed Jantje35 closed 9 months ago

Jantje35 commented 10 months ago

The XXXXX part in the issue title are the first characters of the Trade ID before the "-" (dash).

afbeelding

The screenshot from the Bisq client must have the Trade ID, Deposit, Maker and Taker TXIDs visible. Of course some trades do not have all 3 types, that is ok. Make sure all private information is covered (like bank accounts, name, etc). Do not upload images where sensitive private data is visible!

Maker: .......... 624d588a553952574c817051730cd0dcd50746ba1eef64664a1accd5c0a747c1

Taker: ........... 13bc36f50b9878b340527f007a4ceaca0db98723e5dd9b71c2e20371f7bd81ff

Deposit: .......... "buyerSecurityDeposit": 364500, "sellerSecurityDeposit": 364500,

BTC mining fees lost: .......... eg 0.00005 BTC Trade fees lost, please state if BSQ or BTC: .......... eg 5.43 BSQ or 0.000088 BTC

A reimbursement request has to contain textual representation of Maker, Taker and Deposit TXIDs (copy them from the client to the issue). All TXIDs that are visible in the screenshot must be copied to the issue in text form! Please use exact form for Maker/Taker/Deposit - no abbreviations like M:, T: or adding extra characters like "Maker TX:", etc. Leave those fields as they are and replace the "........" with the appropreate txid

BTC address for reimbursement: bc1ququ3s0y264lzju9n50wms0hz7pnnxjyya3jhhn

Provide the Bisq client version to help developers identify the causing issue. Bisq version: 1.9.10-1

darawhelan commented 10 months ago

Hi @Jantje35

For this trade you lost:

Miner fee: 0.00001750 BTC Trade fee: 0.00005000 BTC

Total: 0.00006750 BTC

@leo816 please can you add to your list for reimbursement. Thank you

leo816 commented 9 months ago

Payout made with #1515