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@bisq-network user support issues
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Case 702073 Attention The trade protocol encountered some problems. There was an error during trade protocol execution. #1504

Open Scoop193 opened 9 months ago

Scoop193 commented 9 months ago

The XXXXX part are a random string generated with the command date | shasum | cut -b-6.

Attention The trade protocol encountered some problems.

There was an error during trade protocol execution.

Error: Timeout reached. Protocol did not complete in 120 sec.

It might be that this error is not critical, and the trade can be completed normally. If you are unsure, open a mediation ticket to get advice from Bisq mediators.

If the error was critical and the trade cannot be completed, you might have lost your trade fee. Request a reimbursement for lost trade fees here: [1] [https://github.com/bisq-network/support/issues]

Description:

Provide a brief description of the bug

started_at_UTC: <yyyy-mm-dd hh:mm

github-issue:

Please provide a reference issue number to which this case is related. If there isn't one go ahead and create that issue first.

Bisq version:

Provide the Bisq client version to help developers identify the causing issue.

Device or machine:

Provide the Operating System and Version

SCREENSHOTS HERE

Always when possible share screenshots of the error messages. Make sure all private information is covered (like bank accounts, name, etc). Do not upload images where sensitive private data is visible!

solution:

Other notes:

darawhelan commented 9 months ago

Hi @Scoop193 please can you complete the issue using the template with all the information required.

Scoop193 commented 9 months ago

For some reason im having issues taking screenshots on my laptop

On Fri, Nov 17, 2023, 3:09 PM Dara Whelan @.***> wrote:

Hi @Scoop193 https://github.com/Scoop193 please can you complete the issue using the template with all the information required.

— Reply to this email directly, view it on GitHub https://github.com/bisq-network/support/issues/1504#issuecomment-1817035104, or unsubscribe https://github.com/notifications/unsubscribe-auth/ASMXYSV7VJM4DAOFQ46FJDDYE6775AVCNFSM6AAAAAA7LSH2DSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQMJXGAZTKMJQGQ . You are receiving this because you were mentioned.Message ID: @.***>

darawhelan commented 9 months ago

You can take a photo on your phone if needed and upload that

Scoop193 commented 9 months ago

Ok will do that and upload on here thanks

On Sat, Nov 18, 2023, 3:21 PM Dara Whelan @.***> wrote:

You can take a photo on your phone if needed and upload that

— Reply to this email directly, view it on GitHub https://github.com/bisq-network/support/issues/1504#issuecomment-1817626369, or unsubscribe https://github.com/notifications/unsubscribe-auth/ASMXYSUNYSXTMMPCVT7WYQLYFEKGFAVCNFSM6AAAAAA7LSH2DSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQMJXGYZDMMZWHE . You are receiving this because you were mentioned.Message ID: @.***>