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@bisq-network user support issues
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Fee reimbursement for trade mflcfc #1523

Closed Ven32123 closed 8 months ago

Ven32123 commented 8 months ago

Screenshot 2023-12-09 000025

Maker: 3ba7acde08fd3560718e8cb8e17f1fd9da6968a99c095756be36ba6313a4a81a Taker: 306c5ae9ce9f73a2b8397105af1b12af6fe0945bee2e15144193438757088c86 Deposit: N/A BTC mining fees lost: 0.00006125 BTC Trade fees lost, please state if BSQ or BTC: How do you calculate BSQ amount?

Bisq version: v1.9.14 BTC address for reimbursement: bc1q732chnpjse7rajp0ccgffylf38s6v0pzrhj9w9

Other notes: Failed trade

darawhelan commented 8 months ago

Hi @mflcfc

As no deposit was created for this trade you should still have the trade available in your 'Open Offers'.

Can you see trade ID: mflcfc in your Open Offers?

Ven32123 commented 8 months ago

I do not have any "my open offers" currently. There was only this trade which I moved from failed back to "Open trades" Screenshot (182)

Ven32123 commented 8 months ago

My open offers Screenshot (183)

darawhelan commented 8 months ago

@Ven32123

Thanks for posting.

Looks like this trade completely faile.d

You have losr:

BTC mining fees lost: 0.00006125 BTC Trade fees lost: 2.54 BSQ

FYI you can see the BSQ amount lost by looking up the maker transaction ID amount of BSQ burnt on a BSQ explorer. Eg in this example it is: https://bisq.markets/tx/3ba7acde08fd3560718e8cb8e17f1fd9da6968a99c095756be36ba6313a4a81a

@leo816 please can you reimburse @Ven32123 in your nxt reimbursement batch. Thank you

leo816 commented 8 months ago

Payout made with #1531