Closed crazy973pepper438 closed 8 months ago
Hi @crazy973pepper438
Please can you also post the screenshot of your trade information screen, redacting any personal information. It will help show who was the buyer / seller etc.
Thank you
Hi @crazy973pepper438
Trade ID 33914 is an active trade. Your deposit has entered the multisig.
It was taken on 3rd December.
What made you think this trade failed?
I would reach out to Pazza83 or Leo816 on Matrix
You should do so soon as the trade can be sent to arbitration on 23rd December.
cc: @pazza83 / @leo816
Hi @crazy973pepper438
I have your ticket in my mediations.
Please can message me on Matirx ASAP.
My username there is @pazza83:matrix.org
This trade has now been sent to arbitration. Here is a link to the delayed payout transaction:
https://mempool.space/tx/5e6d2218d00f4ac1e6ba2caa8c8fb418b51abf09872a1eaedb87f45221b5e38c
@crazy973pepper438 you should reach out on Bisq Matrix chat to contact the arbitrator ASAP.
Hi pazza83, I sent a DM on matrix
ok, will continue the chat on Matrix with you.
On this failed trade the 0.01BTC security deposit has not been returned.
Maker: ceab01c0663cba7a6583923c1873539b5fe6be3f4be369538ad155d858d23a7e Taker: 68156830cdb266be0c85338da2a8f3dd0f819896fa68c48a558113b581accd75) Deposit: 4b4475fb7b7cc9a66e52e4e8fef1ce7bb0ee31efd0a84bed8b1a30b1849b8385 --> security deposit not returned
BTC mining fees lost: 0.00008820 BTC Security deposit lost: 0.01BTC
Bisq version: 1.9.14 BTC address for reimbursement: bc1q75cc92e0kaa26q4ace33wdkdfcv2y4093ln622