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Fee reimbursement & security deposit for trade 33914-14c1d192-6b8a-4b34-9332-cc585bec09e1-1914 #1526

Closed crazy973pepper438 closed 8 months ago

crazy973pepper438 commented 8 months ago

On this failed trade the 0.01BTC security deposit has not been returned.

Maker: ceab01c0663cba7a6583923c1873539b5fe6be3f4be369538ad155d858d23a7e Taker: 68156830cdb266be0c85338da2a8f3dd0f819896fa68c48a558113b581accd75) Deposit: 4b4475fb7b7cc9a66e52e4e8fef1ce7bb0ee31efd0a84bed8b1a30b1849b8385 --> security deposit not returned

BTC mining fees lost: 0.00008820 BTC Security deposit lost: 0.01BTC

Bisq version: 1.9.14 BTC address for reimbursement: bc1q75cc92e0kaa26q4ace33wdkdfcv2y4093ln622

Issue #197 can be used as a good example of a correct reimbursement request. 33914-14c1d192-6b8a-4b34-9332-cc585bec09e1-1914.ods 33914-14c1d192-6b8a-4b34-9332-cc585bec09e1-1914.pdf

darawhelan commented 8 months ago

Hi @crazy973pepper438

Please can you also post the screenshot of your trade information screen, redacting any personal information. It will help show who was the buyer / seller etc.

Thank you

crazy973pepper438 commented 8 months ago

Hi,

Please find trade information attached:

Thanks

trade information.pdf

darawhelan commented 8 months ago

33914

darawhelan commented 8 months ago

Hi @crazy973pepper438

Trade ID 33914 is an active trade. Your deposit has entered the multisig.

It was taken on 3rd December.

What made you think this trade failed?

I would reach out to Pazza83 or Leo816 on Matrix

You should do so soon as the trade can be sent to arbitration on 23rd December.

cc: @pazza83 / @leo816

pazza83 commented 8 months ago

Hi @crazy973pepper438

I have your ticket in my mediations.

Please can message me on Matirx ASAP.

My username there is @pazza83:matrix.org

pazza83 commented 8 months ago

This trade has now been sent to arbitration. Here is a link to the delayed payout transaction:

https://mempool.space/tx/5e6d2218d00f4ac1e6ba2caa8c8fb418b51abf09872a1eaedb87f45221b5e38c

@crazy973pepper438 you should reach out on Bisq Matrix chat to contact the arbitrator ASAP.

https://bisq.wiki/Matrix_bisq.chat

crazy973pepper438 commented 8 months ago

Hi pazza83, I sent a DM on matrix

pazza83 commented 8 months ago

ok, will continue the chat on Matrix with you.