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@bisq-network user support issues
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Fee reimbursement for trade "lecfxzsi" #1530

Closed lewys66 closed 6 months ago

lewys66 commented 8 months ago

Trade: lecfxzsi

Trade ID: lecfxzsi-35af8844-39e2-4b2a-9a95-ccdfaa264268-1914

SCREENSHOT HERE - TWO SCREENSHOTS BELOW

Screenshot 2023-12-27 at 12 07 47

Screenshot 2023-12-27 at 12 10 35

Screenshot 2023-12-27 at 12 18 50

Maker: 0.000091 BTC Taker: 0.00068502 BTC Deposit: 0.015862 BTC BTC mining fees lost: 0.00068502 BTC Trade fees lost: 0.015862 BTC

Bisq version: BTC address for reimbursement: bc1qdvkxq8ygz4slkkxhfag7vzkyd3kqllg6vzrke7

Version: 1.9.14

Other notes:

Issue: #197

leo816 commented 8 months ago

please copy the format of other reimbursement requests (past the deposit tx id as well as the maker and taker's)

lewys66 commented 8 months ago

Hi, thank you for messaging. Copy it to where?

lewys66 commented 8 months ago

I think I have done that correctly. Hope you have a good day :)

darawhelan commented 7 months ago

Hi @lewys66

Please can you post the following:

You can paste them below in the comments to this issue

lewys66 commented 7 months ago

Marker Transaction ID: d1e64767e9b0d250f45b6357093419b2e0d6545892435d90c8eb6a300bc51ea5 Taker Transaction ID: 96cb9f675c2bb2d007d7d6527b806a219a58a608b6ab8d28f168af15a67eb715 Deposit Transaction ID: 401de635d05a39efacae7cb18f9af1dffd7a01beb8d3345fcb1813e6f58c7c71

lewys66 commented 7 months ago

Hi, any progress with this?

darawhelan commented 7 months ago

Hi @lewys66

Thanks for providing the info.

The trade is not failed.

The taker took the offer with a very low miner fee rate for the current fee levels.

The taker and deposit confirmation are both not confirmed.

Looks like it might be a while before they are.

darawhelan commented 7 months ago

You should open mediation for this trade.

Select the trade and press 'Ctrl' and 'O'

A mediator will be able to support you with completing this trade

lewys66 commented 7 months ago

Thank you