bisq-network / support

@bisq-network user support issues
https://bisq.wiki/User_support
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Fee reimbursement for trade zYSsE #1535

Closed ClownReference closed 6 months ago

ClownReference commented 7 months ago

Screenshot 2024-01-01 193629

Maker: 67be3677c6032870974f8422083c66f90ec4834462e02c09f546b28253dae726 Taker: 663882e6ccdb26e97501150479ec74f2f162ddff3a422805c800d29507328419 Deposit: 8e906f90bddfb3d5d84b264a4166f33343ecc94ead94c43c4046c2b72628a19f Delayed Payout: 46d3c1c9dfa7398e3abff594d76b2b96f2f6634296b74167806ad46db7b3af5b BTC mining fees lost: 0.00034717 Trade fees lost: 0.00012650 BTC

Bisq version: 1.9.14 BTC address for reimbursement: bc1q62yytrfkvjgmun6dyckhwprq78rstnt5mhtscl

darawhelan commented 7 months ago

Hi @ClownReference

This is not a failed trade.

The trade deposit transaction has confirmed successfully.

I would recommend moving the trade back to 'Open Trades' and opening mediation for the trade to get support from a mediator.

To do this make sure the trade is in 'Open Trades' then select the trade and press 'Ctrl' and 'O'.