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@bisq-network user support issues
https://bisq.wiki/User_support
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Fee reimbursement for trade 4Hf1j8-13e0c939-26dc-4972-ae0e-20d4f780c4c8-1914 #1569

Closed JuneSites closed 2 months ago

JuneSites commented 7 months ago

The XXXXX part in the issue title are the first characters of the Trade ID before the "-" (dash).

SCREENSHOT HERE ss 2024-02-09 at 7 53 51 PM

The screenshot from the Bisq client must have the Trade ID, Deposit, Maker and Taker TXIDs visible. Of course some trades do not have all 3 types, that is ok. Make sure all private information is covered (like bank accounts, name, etc). Do not upload images where sensitive private data is visible!

Maker: fcd10c95bb94440702c6ad4907d07d4e2f78bdac233cb0a715d96be6c0ba827e Taker: 87453bfcdc0980018688a0809f84d0f11f38d476f04d297e77d06cdb3570694b Deposit: n/a BTC mining fees lost: Maker: 0.00005019 BTC / Taker: 0.00014679 BTC Trade fees lost, please state if BSQ or BTC: 0.00011500 BTC / 0.00005000 BTC

A reimbursement request has to contain textual representation of Maker, Taker and Deposit TXIDs (copy them from the client to the issue). All TXIDs that are visible in the screenshot must be copied to the issue in text form! Please use exact form for Maker/Taker/Deposit - no abbreviations like M:, T: or adding extra characters like "Maker TX:", etc. Leave those fields as they are and replace the "........" with the appropreate txid

Bisq version: 1.9.14 BTC address for reimbursement: bc1qwqqk5j3a4snddv9y6p5jr7tg0x40m3844g7d8h

Provide the Bisq client version to help developers identify the causing issue. 1.9.14

Other notes: Timeout reached. Protocol did not complete in 120 sec. Moved to failed folder. Please reimburse mining and trading fees.

Issue #197 can be used as a good example of a correct reimbursement request.

darawhelan commented 7 months ago

Hi @JuneSites

On this trade you lost:

Total: 0.00016393 BTC

@leo816 please can you add to your reimbursement list

leo816 commented 2 months ago

payout made with #1663