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@bisq-network user support issues
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Fee reimbursement for trade tukoybfg #1575

Closed Jchristopherrr closed 3 months ago

Jchristopherrr commented 4 months ago

The XXXXX part in the issue title are the first characters of the Trade ID before the "-" (dash).

SCREENSHOT HERE

Screenshot 2024-02-24 at 10 34 12 AM

The screenshot from the Bisq client must have the Trade ID, Deposit, Maker and Taker TXIDs visible. Of course some trades do not have all 3 types, that is ok. Make sure all private information is covered (like bank accounts, name, etc). Do not upload images where sensitive private data is visible!

Maker: 19f7899b1a2a0df75a85916e0e46f090b86b9f24cf9a7021b3078839514874f4 Taker: 896ad12bf984c704bad68ede5290f604bbfd0e9f2ea368f2660875e04c681678 Deposit: N/A BTC mining fees lost: 0.00015378 BTC Trade fees lost, please state if BSQ or BTC: 0.00005126 BTC

A reimbursement request has to contain textual representation of Maker, Taker and Deposit TXIDs (copy them from the client to the issue). All TXIDs that are visible in the screenshot must be copied to the issue in text form! Please use exact form for Maker/Taker/Deposit - no abbreviations like M:, T: or adding extra characters like "Maker TX:", etc. Leave those fields as they are and replace the "........" with the appropreate txid

Bisq version: 1.9.14 BTC address for reimbursement: bc1qy7szdxy4nl65ak69qcaaynueqlqwax7arkuc2u

Provide the Bisq client version to help developers identify the causing issue.

Other notes:

Issue #197 can be used as a good example of a correct reimbursement request.

darawhelan commented 4 months ago

Hi @Jchristopherrr

On this trade you lost:

Mining fee: 0.00005126 BTC Trade fee: 0.00011615 BTC

total loss: 0.00005126 BTC

@leo816 please can you add to your list for reimbursement

leo816 commented 3 months ago

payout made with #1595