bisq-network / support

@bisq-network user support issues
https://bisq.wiki/User_support
19 stars 12 forks source link

Fee reimbursement for trade LJmXBplI #1576

Closed Jchristopherrr closed 3 months ago

Jchristopherrr commented 4 months ago

The XXXXX part in the issue title are the first characters of the Trade ID before the "-" (dash).

SCREENSHOT HERE

Screenshot 2024-02-24 at 10 39 01 AM

The screenshot from the Bisq client must have the Trade ID, Deposit, Maker and Taker TXIDs visible. Of course some trades do not have all 3 types, that is ok. Make sure all private information is covered (like bank accounts, name, etc). Do not upload images where sensitive private data is visible!

Maker: 3f7c1f1e3bb940864ffc3ee4b675a787eaeee938d272e2971b9eda62668aba24 Taker: 54e2bd1fa9a14f1254cc509af8c5ed4a5d938e0fd04b706928934a53edc79804 Deposit: N/A BTC mining fees lost: 0.00016077 BTC Trade fees lost, please state if BSQ or BTC: 0.00005359 BTC

A reimbursement request has to contain textual representation of Maker, Taker and Deposit TXIDs (copy them from the client to the issue). All TXIDs that are visible in the screenshot must be copied to the issue in text form! Please use exact form for Maker/Taker/Deposit - no abbreviations like M:, T: or adding extra characters like "Maker TX:", etc. Leave those fields as they are and replace the "........" with the appropreate txid

Bisq version: 1.9.14 BTC address for reimbursement: bc1qy7szdxy4nl65ak69qcaaynueqlqwax7arkuc2u

Provide the Bisq client version to help developers identify the causing issue.

Other notes:

Issue #197 can be used as a good example of a correct reimbursement request.

darawhelan commented 4 months ago

Hi @Jchristopherrr

On this trade you lost:

Mining fee: 0.00005359 BTC Trade fee: 0.00011615 BTC

total loss: 0.0.00016974 BTC

@leo816 please can you add to your list for reimbursement

leo816 commented 3 months ago

payout made with #1595