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@bisq-network user support issues
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Fee reimbursement for trade CcLtcUg #1604

Closed davidg47 closed 5 months ago

davidg47 commented 5 months ago

The XXXXX part in the issue title are the first characters of the Trade ID before the "-" (dash).

SCREENSHOT HERE

The screenshot from the Bisq client must have the Trade ID, Deposit, Maker and Taker TXIDs visible. Of course some trades do not have all 3 types, that is ok. Make sure all private information is covered (like bank accounts, name, etc). Do not upload images where sensitive private data is visible!

Maker: d6384c15c9e6ba7ef56c81b20ce7ce8f1100124fadd78d29d555431dd100f0e9 Taker: Deposit: 0.0025 BTC BTC mining fees lost: 0.00066405 BTC Trade fees lost is 0.0025 BTC.

Trade ID: CcLtcUg-7eafcfed-b81b-40b7-a036-459ef2b670d9-1914

A reimbursement request has to contain textual representation of Maker, Taker and Deposit TXIDs (copy them from the client to the issue). All TXIDs that are visible in the screenshot must be copied to the issue in text form! Please use exact form for Maker/Taker/Deposit - no abbreviations like M:, T: or adding extra characters like "Maker TX:", etc. Leave those fields as they are and replace the "........" with the appropreate txid

Bisq version: v1.9.14 BTC address for reimbursement: bc1qn6ugzva2t3x732t5g534f594lzw0ggldkpyhfm

Other notes:

Issue #197 can be used as a good example of a correct reimbursement request.

darawhelan commented 5 months ago

Hi @davidg47

Please can you edit the post to include the trade screenshot