search

bisq-network / support

@bisq-network user support issues
https://bisq.wiki/User_support
19 stars 12 forks source link

Fee reimbursement for trade IY6TIN4 #1665

Open Grant459 opened 2 months ago

Grant459 commented 2 months ago

The IY6TIN4 part in the issue title are the first characters of the Trade ID before the "-" (dash).

SCREENSHOT HERE Screenshot from 2024-08-16 14-29-47

The screenshot from the Bisq client must have the Trade ID, Deposit, Maker and Taker TXIDs visible. Of course some trades do not have all 3 types, that is ok. Make sure all private information is covered (like bank accounts, name, etc). Do not upload images where sensitive private data is visible!

Maker: 36ab42860e4cd93a79b137ce8b44e342a45a26c25e10c19c35c03d34584e10d6 Taker: f15bfce7f4345d1e1576d005eaecb406cac80cc54d2a7625ce76928f36a9e4df Deposit: N/A BTC mining fees lost: Taker: 0.00075595 BTC Trade fees lost, please state if BSQ or BTC: not known

A reimbursement request has to contain textual representation of Maker, Taker and Deposit TXIDs (copy them from the client to the issue). All TXIDs that are visible in the screenshot must be copied to the issue in text form! Please use exact form for Maker/Taker/Deposit - no abbreviations like M:, T: or adding extra characters like "Maker TX:", etc. Leave those fields as they are and replace the "........" with the appropreate txid

Bisq version: 1.9.17 BTC address for reimbursement: bc1q86fkc742x5276h9h4s0kq4f4u0y7q77yakt33w

Provide the Bisq client version to help developers identify the causing issue.

Other notes: An error occurred at task: BuyerVerifiesPreparedDelayedPayoutTx Exception message: TxIds of buyersPreparedDelayedPayoutTx and sellersPreparedDelayedPayoutTx must be the same.

Issue #197 can be used as a good example of a correct reimbursement request.

Grant459 commented 2 months ago

Please reimburse fees. Thanks.