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@bisq-network user support issues
https://bisq.wiki/User_support
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Fee reimbursement for trade 1019241 #1672

Open BISCOTTO648 opened 2 months ago

BISCOTTO648 commented 2 months ago

image

The screenshot from the Bisq client must have the Trade ID, Deposit, Maker and Taker TXIDs visible. Of course some trades do not have all 3 types, that is ok. Make sure all private information is covered (like bank accounts, name, etc). Do not upload images where sensitive private data is visible!

Maker: 0.00001750 Taker: 0.00006990 BTC Deposit: 0.0080 BTC BTC mining fees lost: 0.00001750 BTC Trade fees lost, please state if BSQ or BTC: 9.43 BSQ

A reimbursement request has to contain textual representation of Maker, Taker and Deposit TXIDs (copy them from the client to the issue). All TXIDs that are visible in the screenshot must be copied to the issue in text form! Please use exact form for Maker/Taker/Deposit - no abbreviations like M:, T: or adding extra characters like "Maker TX:", etc. Leave those fields as they are and replace the "........" with the appropreate txid

Bisq version: 1.9.17 BTC address for reimbursement: bitcoin:bc1q25anzqr8d4ru4574ml6pyd3u5sy5lt7ducexat

Provide the Bisq client version to help developers identify the causing issue.

Other notes:

Issue #197 can be used as a good example of a correct reimbursement request.

leo816 commented 2 months ago

Please copy and paste the maker fee tx id

BISCOTTO648 commented 2 months ago

695c0be73091306ab67dd509a02067324221f8226de9791c67529e4d837d195f