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Reimbursement for trade 3forcob #985

Open BisquitBaker opened 3 years ago

BisquitBaker commented 3 years ago

Trade ID: 3forcob-8ee50b92-815d-4c5c-a75a-42ad8c1578b1-162

Time-locked transaction that sent funds to the bisq donation address: a3407c4b3574710a3f8ea1d9d4c1c9671881983edc33927028a90cbc5efbad49

Details - the bitcoin buyer didn't pay and then didn't respond to the mediator. I approved the mediator's proposed solution.
There has been no response to my arbitration request on bisq.

I would be happy to be reimbursed 0.0155 bitcoin worth of bisq at the bisq market price at time of resolution.

Mediator github handle: leo816

Mediator node address: sjlho4zwp3gecspf.onion:9999

Mediator proposed solution: Summary: Trade ID: 3forcob Currency: EUR Trade amount: 0.01 BTC Payout amount for BTC buyer: 0.0005 BTC Payout amount for BTC seller: 0.0155 BTC

Reason for dispute: Other

Summary notes: btc buyer never paid or responded

pazza83 commented 3 years ago

Hi @BisquitBaker

Thanks for raising this issue.

I assume you have been able to sort this out in Arbitration in the Bisq app?

https://bisq.wiki/Dispute_resolution#Level_3:_Arbitration

BisquitBaker commented 3 years ago

Hi @BisquitBaker

Thanks for raising this issue.

I assume you have been able to sort this out in Arbitration in the Bisq app?

https://bisq.wiki/Dispute_resolution#Level_3:_Arbitration

Hi. Nope. There has been no response to my arbitration request in the bisq App.

On the "Open Trades" tab in my portfolio it says : "Refund requested You have already opened a dispute. Please communicate with the arbitrator on the support screen."

Yet there is no trade id or anything under the arbitration tab on the support screen.

Thanks

refund-agent2 commented 3 years ago

Hi. Could you open a chat at Keybase with me (@ refundagent2) and the leo816, the mediator of this trade?

refund-agent2 commented 3 years ago

Ticket closed on Sep 9 21 Arbitrator node address: 3z5jnirlccgxzoxc6zwkcgwj66bugvqplzf6z2iyd5oxifiaorhnanqd.onion:9999

Trade ID: 3forcob Currency: EUR Trade amount: 0.01 Security deposit: 0.003 Payout amount for BTC buyer: 0 Payout amount for BTC seller: 0.0155

Maker: 9943c81040d29f759370ed00dcfac31cd9741defe82fd1fa7833d55241a02932 Taker: c095b175f04374eaaa96afb1389da6b17f180e01c0fead37230ad7a0414a935f Deposit: c095b175f04374eaaa96afb1389da6b17f180e01c0fead37230ad7a0414a935f Delayed payout: a3407c4b3574710a3f8ea1d9d4c1c9671881983edc33927028a90cbc5efbad49

Reason for dispute: Trader not responding

Summary notes: Trade arbitrated outside of Bisq. BTC buyer never paid or responded.

Arbitration ticket closed through manual payout at TX: https://mempool.space/tx/8976a235658eb0400ed1fda06f883c6bebf935af9b348b241fc5ac3c14981314

BTC address ownership proof (use ctrl+G to sign/verify): Message: 3forcob-8ee50b92-815d-4c5c-a75a-42ad8c1578b1-162 Address: bc1qgels274qh97c6qvvdqwyflw6vpey9y465fj6tk Signature: H5r5DGIv3yBbFwYH8EGkfprJAU8AEylyZuYYhQkop82cXCMCdMqUCQmk3et5wkB9S9SPNmAhsQweIj4CgZFkAwE=

CC for report