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bitbof / klecks

Community funded painting tool powering Kleki.com
https://klecks.org
MIT License
220 stars 69 forks source link

issues with the embedded version of Klecks + iPad. #20

Closed satopian closed 2 years ago

satopian commented 2 years ago

A community user has reported an issue with the embedded version of Klecks + iPad. "submit" it from him iPad, but there was a didn't work. The the screen "Submit drawing?" Is displayed, and then there is no response. I tried sending it in a short time without taking time, but it doesn't seem to work. There is no issues with Windows10 + Chrome. POTI-board ↑ Board that can be used for testing.

bitbof commented 2 years ago

Tried on iPadOS 15.3.1, and submitting seems to be working. I'll try updating to 15.4.

bitbof commented 2 years ago

Also tested on iPadOS 15.4.1. Submitting works. I can not reproduce this bug.

Any information about which iPadOS version your user has? If this happened a few days ago, and not with the latest version it might have been bug with modals which was fixed.

satopian commented 2 years ago

The iPad of the user with the issues of not send able to post was iPad OS 15.3.1. After updating Klecks to the latest version, I ask the offending user to try again.

satopian commented 2 years ago

Updating iOS to the latest version had no effect, but when I updated Klecks to the latest version and the user cleared Safari's cache, I was able to post without issue. It seems that something specific that was being cached was the cause. From now on, I will ask the user to clear the cache. Thank you for your support.