bitfocus / companion-module-bmd-atem

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ATEM mini pro can't connect [BUG] #236

Closed Rivenzi closed 1 year ago

Rivenzi commented 1 year ago

Is this a bug in companion itself or a module?

Is there an existing issue for this?

Describe the bug

I need help because my ATEM mini can't connect to companion.

My atem is connected to ethernet and Atem Set up also detects it. but when I connect the atem in companion (with the correct IP address) I've the status "connecting" and does not move. I tried different versions but nothing changed so I'm a bit lost.

Steps To Reproduce

No response

Expected Behavior

I would like my Atem to be connected to Companion

Environment (please complete the following information)

- OS: windows 10
- Browser: chrome
- Companion Version: v2.4.2

Additional context

No response

dx9s commented 1 year ago

I am having same issue, it sometimes connects but only after tinkering with no clear reproducible way to workaround it from not connecting. Tried restarting the Mini Pro, restarting Companion, Exporting and Importing followed by restarting Companion, changing IP address to bogus and back, hard code setting ATEM type. Have no clue as to why it sometimes connects... MOST of the time it fails to connect.

dx9s commented 1 year ago

Okay I just tried these steps:

Julusian commented 1 year ago

duplicate of #249