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bitfocus / companion-module-bmd-hyperdeck

MIT License
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HyperDeck 12G never connects #69

Closed angelsix closed 2 years ago

angelsix commented 2 years ago

I am having issues and tried on several computers. The HyperDeck 12G which is on the network, is found by ATEM software perfectly file, even with or without ATEM open, power cycling the HyperDeck and restarting Companion/readding connection etc... it is always in a Connecting... state.

I get it to show OK very rarely, if I turn everything off, restart PC, start Companion first, then start HyperDeck, it sometimes then connects. It is incredibly rare it works.

My network is Unifi and has everything open for the connections to work. Notably I have a subnet mask of 255.255.252.0 as I run over into 192.168.3.x IP addresses, and both the computer (Mac and tried Windows) running Companion are on the 192.168.3.x network. ATEM Television Studio 4k always connects instantly no problem

sphlabs commented 2 years ago

@angelsix Is this a duplicate of #71 ?

angelsix commented 2 years ago

Yep