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bitfocus / companion-module-canon-ptz

MIT License
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Auto-Tracking On/Off Toggle, Individual On/Off Commands Not Working #35

Open HOW-Guy opened 8 months ago

HOW-Guy commented 8 months ago

I have not been able to get the auto-tracking to toggle on/off with this module. Other functions are working like remote powering the cameras on/off.

josephdadams commented 8 months ago

Do you have the auto tracking license installed on your camera?

HOW-Guy commented 8 months ago

Yes, I have it on two CR-N500 and also on a CR-N300.

josephdadams commented 8 months ago

Do you get an error?

HOW-Guy commented 8 months ago

Not that I can tell, it just does nothing when I set up those commands on a button

HOW-Guy commented 7 months ago

Im sure its a tricky one to test, the add-on is not exactly affordable

josephdadams commented 7 months ago

Precisely

alworcester commented 2 months ago

Updating what I've encountered with this. The commands to turn on/off auto tracking work. The issue is with the GUI from canon that doesn't show that tracking is turned off. Using some feedback on the on/off button can resolve this.