Companion Connection to GetOnTime Problem: Please Help

[ShaunMarais]

Hi Everyone!

I'm using Bitfocus 3.0.0-rc1. I Updated the GetOnTime Module in C:\Program Files\Companion\resources\bundled-modules\getontime-ontime\companion-module-getontime-ontime-2.1.2 from the online Repository

Companion now reads the updated module. when i enable connection i get the following Status; Unknown Starting...and it doesn't connect.

what am i doing wrong. or rather what steps do i need to follow to get a connection between companion and the OnTime module?

Thank you, Shaun

[kellhogs]

hey @ShaunMarais when you use the module for the first time it default's to the OntimeV1 api. Please check that in the module settings the correct ontime version is set.

[ShaunMarais]

Thank you. Im going to have a look at that. Will keep you posted.

On Sat, 17 Jun 2023, 11:58 Fabian Posenau, @.***> wrote:

hey @ShaunMarais https://github.com/ShaunMarais when you use the module for the first time it default's to the Companion V1 api. Please check that in the module settings the correct ontime version is set.

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[egon1980]

same here I can't edit module settings because it's waiting for connection to start

[kellhogs]

Hey @egon1980 thank you for reaching out.

Could you post the logs from the module here?

[egon1980]

I can't make a log file " unknown starting " Waiting for connection to start... that is the message that I get

[kellhogs]

you need to press the little log button and then disable and re-enable the module

[egon1980]

this is what I get, does nothing

[kellhogs]

Ok then take a look at the companion logs (top right) pls

[egon1980]

[kellhogs]

ahh you took the code from this repository and copied it in a directory for companion to read right?

[egon1980]

i put it here in a directory

[kellhogs]

Ok the issue here is, that this module is written in typescript. Typescript is a variation of JavaScript which needs to be compiled before it can be used. So Companion isn't able to read the module like that.

This repository doesn't contain the compiled files. You would need to compile the code before you can use this module from the repository code.

Alternatively, you can download the current beta of Companion where the current module version is included.

[egon1980]

I tried your latest option and now it's working. Super thx for your support

[cpvalente]

Hi @egon1980 , can we close this ticket?

[egon1980]

Yes Met vriendelijke groet,

Egon Mastenbroek

Op za 21 okt 2023 om 11:04 schreef Carlos Valente @.***>

Hi @egon1980 https://github.com/egon1980 , can we close this ticket?

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[ShaunMarais]

Yes you can close the ticket.

Thank you

Shaun marais @.***

On Sat, 21 Oct 2023, 11:55 egon1980, @.***> wrote:

Yes Met vriendelijke groet,

Egon Mastenbroek

Op za 21 okt 2023 om 11:04 schreef Carlos Valente @.***>

Hi @egon1980 https://github.com/egon1980 , can we close this ticket?

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