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bitfocus / companion-module-grassvalley-amp

MIT License
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Network error: read ECONNRESET #11

Open nbantle opened 2 years ago

nbantle commented 2 years ago

I'm having some issues connecting my Grass Valley T2 to companion computers. The current auto generated IP address of the Grass Valley is 10.20.30.200. I'm able to ping the IP address from my iMac so I know it's there and responsive. However when I go to connect the IP to my software it's generating this error. "Network error: read ECONNRESET"

I really have no idea why I can't connect. The connection point flashes OK and turns green but then triggers an error. The connection retry's about every 2 seconds and this patterns continues.

If anyone has any suggestions please let me know. I have seen almost no communiction about this so either no one is doing it or I'm the only one having the issue!

btf62 commented 2 years ago

Writing back on behalf of my colleague, Nate. The software works fine. We had to fix 2 issues in configuration.

Our channel name for the connection was "vtr1". This was correctly pointing to our "R1" recorder. But on the R1 we had to make sure the "Remote" option (button) was chosen in the GUI. This allowed us to send commands to the "R1"

For our "P1" and "P2" players, we created two new connections in Companion. One set the channel value to "vtr2" (which pointed to the "P1"). The other set the channel to "vtr3" which pointed to the "P2". All commands then worked correctly from Companion.