MX2-8X8-HDMI20 doesnt work

[wvanmaris]

Using LW3 instance, no in- or outputs are appearing, only ??

Using LW2 the matrix was controllable. Even though the MX2 is mentioned as tested.

[johnny4x4]

No, the dropdown is blank.

[dnmeid]

Ok, even more verbose logging: pkg.tgz

[johnny4x4]

debug: Initializing Recall Preset, choices are: [] info: 'GET /MEDIA/PRESET' found 2 presets with the names: Horizontal, TestPreset debug: CHOICES_PRESETS are now: [[{"id":"Horizontal","label":"Horizontal"},{"id":"TestPreset","label":"TestPreset"}]] debug: Initializing Recall Preset, choices are: [[{"id":"Horizontal","label":"Horizontal"},{"id":"TestPreset","label":"TestPreset"}]]

[dnmeid]

Great, one little dot adds one square bracket too much. I hope this version does work now: pkg.tgz

[johnny4x4]

Haha how funny, that appears to have fixed the issue.

[dnmeid]

So does it also recall the presets correctly when you run the action? And do the other commands and feedbacks still work?

[johnny4x4]

The regular switching is working normally. I haven't been using feedbacks or the LW built in presets- let me play around with them a little bit and see how the system responds; then I will let you know.

[johnny4x4]

Both "source selected" and "destination selected" feedbacks are working properly but it seems like the "route" feedback is not. Presets are also working.

[dnmeid]

Ok, is there something in the log, giving hints for the error with route feedback?

[johnny4x4]

Unfortunately not, when I change the route the only message that shows up in the log is that the route change was successful: info: XPT Result: mO /MEDIA/XP/VIDEO:switch=OK

[dnmeid]

Can you change one crosspoint with LDC and see in the log what the response is? On my MMX matrix here it looks like

> 8649#CALL /MEDIA/VIDEO/XP:onClick(O2,I2)
< {8649
< mO /MEDIA/VIDEO/XP:onClick
< }
< CHG /MEDIA/VIDEO/XP.ModifiableConnectionList=M,-,-,-,-,-,-,-;-,M,-,-,-,-,-,-;-,M,-,-,-,-,-,-;M,-,-,-,-,-,-,-;-,-,-,M,-,-,-,-;M,-,-,-,-,-,-,-;M,-,-,-,-,-,-,-;M,-,-,-,-,-,-,-
< CHG /MEDIA/VIDEO/XP.DestinationConnectionList=I1;I2;I2;I1;I4;I1;I1;I1
< CHG /MEDIA/VIDEO/XP.DestinationPortAutoselect=DP;DP;DP;DP;DP;DP;DP;DP

[johnny4x4]

When I change one crosspoint, I only see one line appear in advanced view:

CHG /MEDIA/XP/VIDEO.DestinationConnectionStatus=I1;I2;I21;I23;I18;I20;I22;I24;I25;I26;I27;I28;I29;I30;I31;I32;I1;I2;I3;I4;I5;I6;I7;I8;I9;I10;I11;I12;I13;I14;I15;I48;I1;I1;I1;I1;I1;I1;I1;I31;I36;I37;I43;I31;I42;0;I39;I39;

[dnmeid]

Did you truncate the line or does it really have a ; at the end?

[johnny4x4]

I did not truncate- there is a ; at the end anytime I switch around.

[dnmeid]

OK, try this: pkg.tgz

[johnny4x4]

I didn't see any changes in the feedback or the logs.

[dnmeid]

Sorry, typo, I forgont an I. Now pkg.tgz

[johnny4x4]

When the module reloaded in companion, this was logged: parsing pE /MEDIA/XP/VIDEO.DestinationConnectionList %E002: Not exists

I didn't notice any other changes.

[johnny4x4]

Actually, I was playing around with switching some sources around and noticed it logging in companion similar to the log in the LW advanced view:

parsing CHG /MEDIA/XP/VIDEO.DestinationPortGuiStatus=F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;F;2;0;0;F;F;F;F;F;F;F;F;F;F;F;F;F;0;F;F;
parsing CHG /MEDIA/XP/VIDEO.DestinationConnectionStatus=I1;I2;I21;I23;I18;I20;I22;I24;I25;I26;I27;I28;I29;I30;I31;I32;I1;I2;I3;I4;I5;I6;I7;I8;I9;I10;I11;I12;I13;I14;I15;I48;I1;I1;I1;I1;I1;I1;I1;I31;I38;I39;I43;I37;I42;0;I39;I31;
received CHG /MEDIA/XP/VIDEO.DestinationConnectionStatus=I1;I2;I21;I23;I18;I20;I22;I24;I25;I26;I27;I28;I29;I30;I31;I32;I1;I2;I3;I4;I5;I6;I7;I8;I9;I10;I11;I12;I13;I14;I15;I48;I1;I1;I1;I1;I1;I1;I1;I31;I38;I39;I43;I37;I42;0;I39;I31;
info: XPT Result: mO /MEDIA/XP/VIDEO:switch=OK

And it looks like feedback might be working now.

[dnmeid]

So feedback might be working or is working? And what about the port names? When you use the 'Switch - Select video input for output' action you should see the real names of the ports if you did set names at the matrix. (module restart required to get name updates)

[johnny4x4]

It looks like feedback is working. I just haven't had enough time playing around with it to ensure there isn't some configuration that throws the whole thing off.

Names are working just fine.

[johnny4x4]

After experimenting with it for about an hour, everything is behaving as I would expect. Only one small thing I've noticed- the feedback options in companion use the input/output numbers instead of the names. From an integration standpoint, it would probably be easier to set up a system if the names were shown instead of the numbers.

[dnmeid]

Yes and no. The benefit of the numbers is that you can also use ports currently not present in your matrix and if you have a large matrix you can adjust the number faster than than with the dropdown. Since we now have searchable Dropdowns I also could always write the number in front of the label. Maybe I update this in a later version, but if now everything is working I think it is enough for today. Can you tell me the model of your matrix, then I put it in the known working list.

[johnny4x4]

Yes of course, I completely agree that it is not totally necessary- with smaller matrices it wouldn't really be an issue at all. I definitely like the idea of having numbers with the names. Thank you for spending as much time as you did, I really appreciate it. I am using an MX2-48x48-HDMI20-A-R

[dnmeid]

Ok, I pushed it to the repo. Look for one of the next betas. Thank you for the remote assistance. I'm closing this issue now as completed