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bitfocus / companion-module-panasonic-ptz

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Tally Feedback ON not working #52

Closed SOSF-Regie closed 9 months ago

SOSF-Regie commented 1 year ago

The tally feedback when tally is on is not working. Always show off.

Bitfocus v3.0.0

cyprient commented 1 year ago

Can you please give your camera model?

UKAtlas commented 1 year ago

@cyprient Just to add, I have just run into this issue. AW-UE150 (v2.97) Companion v3.0.0

Have tested and done a work around using generic http requests which work. http://192.168.0.10/cgi-bin/aw_cam?cmd=TLR:1&res=1 http://192.168.0.10/cgi-bin/aw_cam?cmd=TLR:0&res=1 For Red Tally on and off both work.

Trigger (does not work): On condition becoming true atem: Tally: Program Panasonic-PTZ: System - Red Tally On

Trigger (does work): atem: Tally: Program httpLocal: GET (above URLS)

cyprient commented 1 year ago

@UKAtlas Can you please give me the version of the module you use? And is the module configured to auto detect your camera model, or are you specifying the model manually?

UKAtlas commented 1 year ago

@cyprient - I'm away from my pc today, but we tried auto and selecting the camera, neither worked. Module is the default that comes with the companion installer.

cyprient commented 1 year ago

@UKAtlas As different module versions were built in Companion v3, can you please give me the module version you run? Also, do you have errors in the logs when you try to change the tally?

nriebesehl-pega commented 11 months ago

Also experiencing this with AW-UE150 running Firmware V03.08.

Companion version 3.1.1+6229-stable-4593dd7f and Panasonic PTZ module v.2.0.0.

No errors or log entries generated when trying to change the tally

cyprient commented 11 months ago

Also experiencing this with AW-UE150 running Firmware V03.08.

Companion version 3.1.1+6229-stable-4593dd7f and Panasonic PTZ module v.2.0.0.

No errors or log entries generated when trying to change the tally

@nriebesehl-pega The version of the Panasonic PTZ module built in Companion 3.1 is not 2.0.0 but 2.2.0. Can you please recheck the version you have?

nriebesehl-pega commented 11 months ago

My mistake, it is v2.2.0. Sorry about that!

cyprient commented 11 months ago

My mistake, it is v2.2.0. Sorry about that!

Do you have any error in the logs when you try to set the tally on or off?

nriebesehl-pega commented 11 months ago

No, we do not see any errors or log entries generated when sending the command to turn the tally off or on.

cyprient commented 11 months ago

No, we do not see any errors or log entries generated when sending the command to turn the tally off or on.

@nriebesehl-pega Can you please join a capture of the module logs after having performed the following actions:

UKAtlas commented 11 months ago

I should be able to test on Wednesday.