ProPresenter7 Module disconnecting 2.4.2+ [BUG]

austinbordelon commented 7 months ago

Is this a bug in companion itself or a module?

[X] I believe this to be a bug in companion

Is there an existing issue for this?

[X] I have searched the existing issues

Describe the bug

Anytime I upgrade to any release newer than 2.4.2 my ProPresenter7 Module constantly disconnects and reconnects. In the newest 3.2 release it will connect but when you go to edit the module it times out every time.

2.4.2 doesn't work for me either I should add. It stays connected, however, I have to disable and re enable the module for every action I take.

Steps To Reproduce

No response

Expected Behavior

No response

Environment (please complete the following information)

- OS: Windows 11
- Browser: Chrome and Brave
- Companion Version: 2.4.2+

Additional context

No response

jreckart commented 7 months ago

I am running ver 2.3 with almost zero issues, connection to Propresenter 7.15, haven't tried anything between 2.3 to 3.0. I have tried 3.0 and above, and it has issues connecting to two different mac's running Pro 7.15

thecrossing-web commented 5 months ago

Having a similar issue. Running Pro7 7.14.1 and Companion 3.2.0 on Mac OS 12.7.1. Companion will either not connect, or if it does, disconnect after running a single command.

DrEVILish commented 5 months ago

Change "Type of presentation info requests" from automatic to manual. This fixed my module's constant disconnect issues.

Companion: 3.2.2 ProPres: 7.16.1

SPPearce commented 5 months ago

Change "Type of presentation info requests" from automatic to manual. This fixed my module's constant disconnect issues.

Companion: 3.2.2 ProPres: 7.16.1

Thanks, @DrEVILish , this worked for me

dbussert commented 3 months ago

Companion: 3.1.2 ProPres: 7.16.2

@DrEVILish post fixed the issue for me. Edit the propresenter connection in Companion, the setting is 3/4 the way down the page and save.

bitfocus / companion-module-renewedvision-propresenter