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bitfocus / companion-module-vaddio-ptz

MIT License
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Vaddio - Quick-Connect USB Interface not working #2

Closed peppertechie closed 4 years ago

peppertechie commented 4 years ago

Companion (should be 2. most recent, but my webinterface has a ? for where the version should be) Running on Pi4 4GB Headless with the CompanionPI image

I just got a new to me Vaddio ZoomShot with a Quick-Connect USB interface.
Quick-Connect interface manual https://www.legrandav.com/products/vaddio/av_extension/camera_extension/quick-connect_usb_interface

I am not able to get the camera to react to any of my commands from Companion.

The manual appears to have the same telnet commands as the RoboShot line this module was built for. I can telnet into the interface and manually run commands to zoom the ZoomShot camera zoom {in|out|stop} [1-7]

> camera zoom out 6
OK
> camera zoom stop
OK
>

If I set the password wrong in Companion. The Vaddio log tells me FAILED LOGIN 1 FROM (null) FOR admin, Authentication failure Successful logins do not have a log line so I assume it is logging in

I installed TCPDump on the companion Pi and from what I can see the Companion module keeps asking for the "version" again and again and never sending any other commands

For a clean output here is the info from a direct Telnet

> version
Product Version:         Quick-Connect USB 1.5.0
OK
>

I'm hoping this helps identify where the problem may be and if the Quick-Connect USB could be supported.

peppertechie commented 4 years ago

Double