We are using version 2.0.0 and a Streamdeck XL. Everything is awesome except for the Vaddio PTZ camera preset "CCU Presets". Whenever we try to use any of them we get a JavaScript error occurred in the main process. Uncaught Exception. see image
Every other item works great. I do not see a log file entry when this happens and if I do not hit the "OK" button, the screen loses connection to Companion with a dark screen and error. I use a lot of the other presets in Vaddio-PTZ without issues. We have a Roboshot 30 and 12 camera and it happens on both if tried.
This is a Windows 10 machine , and Bitfocus companion 2.0.0
We are using version 2.0.0 and a Streamdeck XL. Everything is awesome except for the Vaddio PTZ camera preset "CCU Presets". Whenever we try to use any of them we get a JavaScript error occurred in the main process. Uncaught Exception. see image
Every other item works great. I do not see a log file entry when this happens and if I do not hit the "OK" button, the screen loses connection to Companion with a dark screen and error. I use a lot of the other presets in Vaddio-PTZ without issues. We have a Roboshot 30 and 12 camera and it happens on both if tried.
This is a Windows 10 machine , and Bitfocus companion 2.0.0
Thank you for the awesome product!