bitfocus / companion

Bitfocus Companion enables the reasonably priced Elgato Streamdeck and other controllers to be a professional shotbox surface for an increasing amount of different presentation switchers, video playback software and broadcast equipment.
http://bitfocus.io/companion
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[BUG] STREAM DECK not usable in V3.0 #2526

Closed MOSDEV82 closed 11 months ago

MOSDEV82 commented 11 months ago

Is this a bug in companion itself or a module?

Is there an existing issue for this?

Describe the bug

After connecting and rescanning it shows me this error in console log: error Surface/Controller Found "elgato-streamdeck" device, but no access. Please quit any other applications using the device, and try again. scanForLoupedeck false

There is no other application using this stream deck. I switched back to previous version - all is well...

Steps To Reproduce

No response

Expected Behavior

No response

Environment (please complete the following information)

- OS: Debian trixie/sid, Kernel 6.0.0-6-amd64
- Browser: Chromium
- Companion Version: 3.0+6049-stable

Additional context

No response

Julusian commented 11 months ago

3.0 needs different udev rules to 2.4, perhaps that wasnt done when you updated? https://github.com/bitfocus/companion/blob/master/assets/linux/50-companion.rules

MOSDEV82 commented 11 months ago

Ah thanks, now it is working fine!