loss of config - Githubissues

bitfocus / companion

Bitfocus Companion enables the reasonably priced Elgato Streamdeck and other controllers to be a professional shotbox surface for an increasing amount of different presentation switchers, video playback software and broadcast equipment.

http://bitfocus.io/companion

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loss of config #2755

Closed Ulwell closed 2 months ago

Ulwell commented 4 months ago

Is this a bug in companion itself or a module?

[X] I believe this to be a bug in companion

Is there an existing issue for this?

[X] I have searched the existing issues

Describe the bug

Every month or so I lose the configuration and have to reimport it. Is this a common issue?

Steps To Reproduce

No response

Expected Behavior

Configuration to stay stable!

Environment (please complete the following information)

- OS: Win 10
- Browser: Chrome
- Companion Version:latest stable version

Additional context

No response

willosof commented 4 months ago

Umm. Sounds like you may have some kind of cleanup software running monthly?

Ulwell commented 4 months ago

It's not that regular, the month is just an average, but I will have a look at that. Thanks.

Julusian commented 4 months ago

I know we used to have issues a year or so back with the config file getting corrupt a lot for some reason, but reports of that have stopped.

Could you confirm the version number you are running?

Julusian commented 2 months ago

There isn't enough information here to act upon