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bitfocus / companion

Bitfocus Companion enables the reasonably priced Elgato Stream Deck and other controllers to be a professional shotbox surface for an increasing amount of different presentation switchers, video playback software and broadcast equipment.
http://bitfocus.io/companion
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"replace current configuration" missing #3061

Open marrba opened 3 days ago

marrba commented 3 days ago

Is this a feature relevant to companion itself, and not a module?

Is there an existing issue for this?

Describe the feature

I am unable to find the "replace current configuration" button after attempting to import a file from "A2Z productions" YouTube channel as outlined in their video: https://www.youtube.com/watch?v=-pRQKAqDPMg. I have installed both companion v3.4.1 and the beta 3.5.0+.... I have my ATEM Mini Extreme ISO connected to the same network with a LAN line.

2024-09-29 Atem Mini Extreme ISO connected Capture 2024-09-29 bitfocus website products to downloads Capture 2024-09-29 Buttons Capture 2024-09-29 Import Export Configuration Capture 2024-09-29 Import failed Full import failed with Page must be created before it can be imported to Capture

How can I upload the companion file, .companionconfig, in order to update my stream deck with those preprogrammed macros?

Usecases

No response

Julusian commented 2 days ago

In 3.5 based on your last screenshot, you are seeing the bug https://github.com/bitfocus/companion/issues/3043 I'm not aware of any reason it wouldn't work in 3.4. My only thought is that the video you linked is rather old, so the naming of buttons and things has changed since it was made. The 'Reset and Import' button is the new name of the 'replace current configuration' button

marrba commented 2 days ago

Thanks for the prompt response!

I have never worked with companion, stream deck, of blackmagic atem, so any advice on how to proceed is appreciated.

I have started the process about a week ago. The ATEM was bought about 2 weeks ago. Everything is new. I had a hard time getting my atem to be recognized by companion, until I hard wired it to the network. This is frustrating.

I have uninstalled both versions of companion. My stream deck is plugged in via USB, however the application remains off. There is a comment somewhere that this would not work if the stream deck application is on.

What do you recommend I do?

Sent from my T-Mobile 5G Device Get Outlook for Androidhttps://aka.ms/AAb9ysg

From: Julian Waller @.> Sent: Monday, September 30, 2024 1:55:46 AM To: bitfocus/companion @.> Cc: marrba @.>; Author @.> Subject: Re: [bitfocus/companion] "replace current configuration" missing (Issue #3061)

In 3.5 based on your last screenshot, you are seeing the bug #3043https://github.com/bitfocus/companion/issues/3043 I'm not aware of any reason it wouldn't work in 3.4. My only thought is that the video you linked is rather old, so the naming of buttons and things has changed since it was made. The 'Reset and Import' button is the new name of the 'replace current configuration' button

— Reply to this email directly, view it on GitHubhttps://github.com/bitfocus/companion/issues/3061#issuecomment-2382520874, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BLWWTQ6AJMKRW6T5ZJQYQDTZZEGZFAVCNFSM6AAAAABPCKVKZ6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGOBSGUZDAOBXGQ. You are receiving this because you authored the thread.Message ID: @.***>

marrba commented 15 hours ago

Hello again!

My last email was probably lost to the ma y emails you probably receive on a daily basis. I would like to know how to solve my issue, so please let me know what I can do. I have copy and pasted my last email here for your convenience.

Thanks for the prompt response!

I have never worked with companion, stream deck, of blackmagic atem, so any advice on how to proceed is appreciated.

I have started the process about a week ago. The ATEM was bought about 2 weeks ago. Everything is new. I had a hard time getting my atem to be recognized by companion, until I hard wired it to the network. This is frustrating.

I have uninstalled both versions of companion. My stream deck is plugged in via USB, however the application remains off. There is a comment somewhere that this would not work if the stream deck application is on.

What do you recommend I do? Sent from my T-Mobile 5G Device Get Outlook for Androidhttps://aka.ms/AAb9ysg

From: Miguel Rivas @.> Sent: Monday, September 30, 2024 6:02:24 AM To: bitfocus/companion @.>; bitfocus/companion @.> Cc: Author @.> Subject: Re: [bitfocus/companion] "replace current configuration" missing (Issue #3061)

Thanks for the prompt response!

I have never worked with companion, stream deck, of blackmagic atem, so any advice on how to proceed is appreciated.

I have started the process about a week ago. The ATEM was bought about 2 weeks ago. Everything is new. I had a hard time getting my atem to be recognized by companion, until I hard wired it to the network. This is frustrating.

I have uninstalled both versions of companion. My stream deck is plugged in via USB, however the application remains off. There is a comment somewhere that this would not work if the stream deck application is on.

What do you recommend I do?

Sent from my T-Mobile 5G Device Get Outlook for Androidhttps://aka.ms/AAb9ysg

From: Julian Waller @.> Sent: Monday, September 30, 2024 1:55:46 AM To: bitfocus/companion @.> Cc: marrba @.>; Author @.> Subject: Re: [bitfocus/companion] "replace current configuration" missing (Issue #3061)

In 3.5 based on your last screenshot, you are seeing the bug #3043https://github.com/bitfocus/companion/issues/3043 I'm not aware of any reason it wouldn't work in 3.4. My only thought is that the video you linked is rather old, so the naming of buttons and things has changed since it was made. The 'Reset and Import' button is the new name of the 'replace current configuration' button

— Reply to this email directly, view it on GitHubhttps://github.com/bitfocus/companion/issues/3061#issuecomment-2382520874, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BLWWTQ6AJMKRW6T5ZJQYQDTZZEGZFAVCNFSM6AAAAABPCKVKZ6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGOBSGUZDAOBXGQ. You are receiving this because you authored the thread.Message ID: @.***>

Julusian commented 10 hours ago

Importing configs into the 3.5 betas is known to be broken currently, so that not working is expected. But it should work in 3.4.1, so try again with that, and remember that the linked video is 3 years old, so the ui doesn't match perfectly to that video. If it doesn't work, then we will need a copy of the file so that we can fix the import. It doesn't need to be shared publicly.

ChrisSW58 commented 7 hours ago

Any word on when this might be addressed in the 3.5.0 betas, as once you attempt an import, you lose everything other than page 1? Many thanks