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bitfocus / companion

Bitfocus Companion enables the reasonably priced Elgato Stream Deck and other controllers to be a professional shotbox surface for an increasing amount of different presentation switchers, video playback software and broadcast equipment.
http://bitfocus.io/companion
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[BUG] Launcher: show config folder command does not work #3136

Open Disastercaster opened 1 week ago

Disastercaster commented 1 week ago

Is this a bug in companion itself or a module?

Is there an existing issue for this?

Describe the bug

I cannot access the config folder via the button in the taskbar. When i click it, nothing happens. My Companion just went into "Companion is locked" mode after updating and i have never set an admin password, i'm using companion for ages, maybe this function wasnt implemented in my first version. Im using Windows11 Also uninstalling doesnt help

Steps To Reproduce

  1. Rightclick Companion Icon in the taskbar
  2. click on show config folder
  3. nothing happens

Expected Behavior

  1. Rightclick Companion Icon in the taskbar
  2. click on show config folder
  3. get path to config folder or get db file

Environment (please complete the following information)

- OS: Windows 11
- Browser: Chrome Version 130.0.6723.117 64 bit
- Companion Version: 3.4.3+7347-stable-23764ac2

Additional context

No response

Julusian commented 5 days ago

The tray icon is already fixed in the 3.5 betas, I don't expect to do another 3.4 release but it can be fixed there if we do

My Companion just went into "Companion is locked" mode after updating and i have never set an admin password, i'm using companion for ages, maybe this function wasnt implemented in my first version.

This was added a few releases back, but it won't lock like this unless someone set a password. There have been reports of this happening, but we've not seen a config or detail on what the password had become so don't have enough information to begin investigating this potential bug.