Open fusionstream opened 5 years ago
Unless the firmware was updated silently and very quickly, I can confirm that all my streamdecks are on firmware 1.0.170133 which I assume is the latest. And the double press event I listed above (firm solid press on my end) did trigger a double press.
This appears to occur with my older Streamdeck with serial number starting with AL19H1A... but not with the others.
This issue happens with my new Stream Deck on latest firmware.
My Stream Deck is version 1.02.005 and the bounce happens . So I can't use scene transitions on my ATEM Mini Pro. A tap during a transition pauses the transition so you get this half merged picture. I worked with Elgato support and they demonstrated that assigning text to each button and using the buttons in Word does not produce a double tap. It is obvious that Companion is "seeing" a double tap so I'm assuming they might have a de-bounce delay in their text plugin. Lost story short, because of that test, they say it is working properly. Hopefully Companion can add at least a hard coded debounce delay.
@DouggleCode are you using the stream deck app and plugin? I ask because I’ve personally seen this behavior sometimes when using the plugin.
That is correct @josephdadams I have Stream Deck app 4.8.1 (13027) and the Companion plugin installed from the More Actions area.
I don't see a double press happening in the Companion Log though.. I just know I can replicate what is happening when I double tap the Physical "Auto" button on the ATEM. I suppose the the mean time I can use CUT and that shouldn't have time to have a double tap. Of course if something is causing a double tap, you would not see a scene change due to the CUT button going to from input 1 to input 2 and then right back to 1
What version of Companion @DouggleCode ?
@josephdadams Companion 1.4.0
Jump over to Companion 2.0 and try it. You’ll need the latest plugin for the native app. https://s3.bitfocus.io/builds/plugin/io.bitfocus.companion-plugin.streamDeckPlugin
@josephdadams I was looking for the link for 2.0 but wasn't sure were to find it I see the source code downloads. I would need the pc and mac versions
Got it! Thank you. I'll give that a try and see what happens. New to GitHub but getting my training wheels on. :)
An adjustable debounce timing in companion.
According this closed request: https://github.com/bitfocus/companion/issues/222, the issue with the streamdeck itself not having debounce was fixed with a firmware update. I experienced it once a few weeks back with a double trigger despite a firm press on the button. As I have 3 streamdecks and 2 were bought after the date in that issue, and were never connected to the official app, I don't know if my firmware is updated.
Nevertheless, I am still opening a new request because I sometimes also physically double press the button. It happens very rarely (twice during show; once, the button was also fully up) but the ability to set a null time would be great.
Aside from the use case I outlined above, we (a small group of operators and I) would like the ability to pass a single streamdeck to the show caller to trigger complete cues. If the show caller is nervous or does not have the skill to give the button a firm press, he/she may accidentally double press the button.