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bitgapp / eqMac

macOS System-wide Audio Equalizer & Volume Mixer 🎧
https://eqmac.app
Apache License 2.0
5.65k stars 333 forks source link

Bug: Mic volume really low during a CallKit call #605

Open rotenaple opened 2 years ago

rotenaple commented 2 years ago

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Describe the bug The person on the other side cannot be heard, but the call-progress tone is unaffected.

Steps to Reproduce Steps to reproduce the behaviour (feel free to change the placeholder as you need):

  1. Initiate/ receive call on FaceTime
  2. See error

Expected behaviour User should be able to hear person on the other side.

Setup information:

Screenshots or Console.app logs If applicable, add screenshots to help explain your problem. Also you can run Console.app and apply filter for eqMac

Additional information Add any other context about the problem here.

philipJmauch commented 7 months ago

Is there still no fix for this? I'm not renewing my subscription is this is still an issue. I can't quit and reopen this app all day, depending on whether or not I am going to use video chat. The mic also does not work when doing tele-health through providers' web portals.

ragauskl commented 3 months ago

Can someone confirm if this is still an issue with 1.8.7? There was a fix in one of previous updates, or more of a workaround and on our end it works, but some people reported that it still does not work for them, but less than before.

This may be more related to how individual apps for calls work as some use certain macOS APIs for calls which may be lowering the volume (depending on selected output device) to avoid feedback loop or similar issues between microphone and output device, as one example of an app that is not using those APIs is Telegram and there seems to be no issues with it and eqMac. So it may be an issue outside of eqMacs control.

You can alternatively try changing Video settings in the menubar, first ensure both microphone and output are set to 'Use System Setting', if issue still occurs try setting microphone and output manually to ones you want and see if that helps.