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bitgapp / eqMac

macOS System-wide Audio Equalizer & Volume Mixer 🎧
https://eqmac.app
Apache License 2.0
5.52k stars 328 forks source link

Bug: Install issues #917

Closed derfeznoj closed 3 months ago

derfeznoj commented 3 months ago

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Describe the bug Install process fails with "need to install license Mgmt". Referenced 'Sugar' resources. I followed the link and installed the iLok license Mgmt. Now I get "activation required" from iLok...but I don't have this product or credentials. I tried the "create new account" button, but no dialogs or browser redirection so unable to activate this app. There were no prompts to restart after installs. I tried multiple remove/installs with mixed results. I was finally able to get eqMac to run (and interact with UI) but there was no effect on audio with UI changes. Then, it prompted to install a driver for system audio, which I did. The result is that the audio was very, very poor and intermittent with continual connection issues. In System/Audio/Devices the interface flashed repeatedly and led to continual dropouts. When eqMac was quit audio connection was fine and heard sound with no loss of quality. I followed the faq hints/tips with restarts, etc.

Steps to Reproduce Steps to reproduce the behaviour (feel free to change the placeholder as you need):

  1. Run installer

Expected behaviour I expect I can easily install the software for testing. This process seems to be somewhat convoluted, requiring 3rd party licensing apps. I do not have any of these problems installing/using SoundSource.

Setup information:

Screenshots or Console.app logs If applicable, add screenshots to help explain your problem. Also you can run Console.app and apply filter for eqMac

Additional information Add any other context about the problem here. 2024-03-12_10-47-26

derfeznoj commented 3 months ago

I was able to solve this problem, but took a lot of research and digging. I was able to get eqMac successfully installed and bought a license. Works great!